Safety And Crisis Response Manager Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Enthusiastic mid-level administrator eager to contribute to team success through hard work, attention to detail and excellent organizational skills.

Expected in 05/2024
Doctor of Education: Interprofessional Leadership
Kent State University - Kent, OH,
Expected in 05/2021
Master of Science: User Experience Design
Kent State University - Kent, OH
  • GPA 3.97
Expected in 08/2017
Bachelor of Arts: Communication
Texas A&M International University - Laredo, Texas 78046
  • Magna Cum Laude
  • GPA 3.8
Work History
03/2020 to Current
Safety and Crisis Response Manager United Independent School District City, STATE,
  • Responsible for ensuring safety of students and visitors in schools through development, implementation, and support of Multi-Hazard Emergency Operations, School Threat Assessment Program, and Standard Response Protocols.
  • Ensure that district is in compliance of all requirements mandated by Texas Education Agency and State Law, and security audits.
  • Identify risks, prepare contingency and recovery plans, and manage resources during crisis and oversee mandated Safety and Security Committee.
  • Monitor and respond to all on line submission of threats and report as necessary to law enforcement.
  • Develop policies and procedures regarding Threat Assessment Team and threat assessment process in collaboration with team members.
  • Work collaboratively with other district leadership staff and campus partners to align safety and security resources;
  • Kept informed of activities or changes that could affect likelihood of emergencies, factors that could affect response efforts and details of plan implementation.
  • Built and strengthened relationships with area governments, departments and agencies to manage effective planning and implementation of emergency response strategies.
  • Represented educational program at meetings and conferences to serve as subject matter liaison for array of services and activities assigned.
  • Directed day-to-day operations of education program and supervised support staff to delegate assignments and evaluate performance.
  • Supported project coordination and smooth workflow by coordinating materials, inspections and contractor actions.
  • Created professional development plan to cultivate and advance skillsets of all employees.
08/2017 to 03/2020
Web Content/ Multimedia Specialist United Independent School District City, STATE,
  • Designed and revamped District-wide Safety protocol response manual
  • Researched, designed and conducted the creation of a School Reunification Protocol in the case of a crisis situation such as a school shooting
  • Managed the Implementation of new district print floor plans and generalizing key components at campuses so that first responders have an understanding of campus layouts regardless of the size or format of the campus
  • Implementation and training on NAVIGATE Prepared SoftwareManaged the redesign and replacing of more than 40 school websites and one district website to a new CSS platform
  • Established regulation for all district websites to be WCAG 2.0 compliant as per Office of Civil Rights
  • Enhanced the user-experience by modernizing websites and regulating content overloads
  • Restructuring of key campus security components such as renaming and generalizing hundreds of surveillance equipment
  • Implemented School Safety and Suicide Campaigns
  • Restructured and responsible for the administration of District wide Emergency and Non-Emergency Messaging System known as SchoolMessenger, including training
  • Contributed in the design and organization of key events where thousands of individuals are in attendance
  • Contribute in Graphic Design, Video Editing and Recording, Photography, Event Planning, etc
  • Supported external organizations in the efforts of creating partnerships with school entities
  • Aide and support the requests of the Office of the Superintendent such problem solving special projects and activities
  • Drafted and managed print, online and social media communications designed to promote company brand, image and values
02/2015 to 08/2017
Communications Assistant - Part Time United Independent School District City, STATE,
  • Aide in publications
  • Aide in photography
  • Aide in special programs to be carried out specific to students and teachers with in the District
  • Aide in event planning
  • Aide in the planning and launching of innovative, creative and effective communications campaigns, such as High School Graduations, which resulted in the put through of over two thousand graduates per year.
  • Formatted text and graphics for blog posts, newsletters and other materials
  • Fluent in English & Spanish
  • Website and electronic marketing
  • WCAG 2.0
  • Flier and poster printing
  • Creative design layouts
  • Customized template design
  • HTML
  • CSS
  • Adobe Creative Cloud
  • Graphic Design
  • Adobe Illustrator
  • Adobe Photoshop
  • Adobe InDesign
  • Final Cut Pro X
  • MAC OS
  • Microsoft Office Suite
  • Web development
  • Website optimization
  • Web user interfaces
  • Operating systems
  • Audiovisual production and editing
  • Customer service
  • Content marketing strategy
  • Data collection and analysis
  • Team oversight
  • Software testing
  • Quality assurance and control

Texas Schools Public Relations Association - Professional Member

  • Roberto J. Santos - Superintendent of Schools, United Independent School District - - 956-473-6219
  • Gloria S. Rendon - Associate Superintendent for Administration, United Independent School District - - 956-473-6234
  • Dr. Edith Landeck - Director for Grant Administration, United Independent School District - - 956-473-6402
  • Rocio Moore - Communications Specialist/Web Services, United Independent School District - - 956-473-6333
  • Karla De La Garza - Communications Specialist/Graphic Design Services, United Independent School District - - 956-473-7923
  • Carmen Rendon - Communications Specialist/Publications, United Independent School District - - 956-473-6279
  • Ariadne A. Gonzalez, Ph.D. - Professor of Communications, Texas A&M International University -
  • Stuart Davis, Ph.D. - Professor of Communications, Texas A&M International University -

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Resume Overview

School Attended
  • Kent State University
  • Kent State University
  • Texas A&M International University
Job Titles Held:
  • Safety and Crisis Response Manager
  • Web Content/ Multimedia Specialist
  • Communications Assistant - Part Time
  • Doctor of Education
  • Master of Science
  • Bachelor of Arts

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