I am seeking employment with a company where I can use my talents and skills to grow and expand within the company. Versatile Community Manager with successful history of meeting occupancy and payment goals while improving community satisfaction. Deep understanding of resident preferences and business operations requirements. Focused Community Manager promoting a background in conflict resolution and quick decision making. Possessing the skills needed to ensure a peaceful, safe community. Looking to tackle new challenges with an organization that appreciates talents in public relations and marketing.
Skills
Financial Budgeting and Reporting
Policy Administration
Tenant and Eviction Laws
Income and Expense Management
Maintenance Oversight
Daily Operations Management
Codes Compliance
Staff Coordination
Deposits Management
Decision Making
Operating Cost Tracking
Violation Resolution
Tenant and Owner Liaising
Administrative Leadership
Vacancy Marketing
Client Relations
Supply Coordination
Sale and Rental Recordkeeping
Performance Assessment
Contract Negotiation
Budget Preparation
Monthly Fee and Payment Collection
Operations Management
Property Service Contract Administration
Financial Reporting
Grounds and Facility Inspection
Insurance Coordination
MS Office Suite
Customer Relationship Management
Understanding of Amenities
Conflict Handling
OneSite, Yardi, LRO and MRI Programs
Payment Processing
Knowledgeable in rentcafe
Maintenance Knowledge
Experience
04/2022 to Current
Roving Community ManagerWest Coast Self Storage – Daly City, CA,
Assist in the preparation of the annual operating budget for portfolio; monitors budgets and ensures
financial and operational efficiency of the assigned properties
Monitor and maximize rental collection activity across the portfolio, including depositing rent checks
Collaborate with Construction and Asset Management teams to develop long-term capital improvement
plans for each property
Meet with potential tenants, show them the property, and process their applications, including running
credit checks
Advertise vacant units to find qualified residents
Inspect properties/units and arrange for repairs and new materials as required
Establish contracts for maintenance, trash removal, landscaping, security and other ongoing services
and managing disputes with these service providers when needed
Conduct market rent surveys to set competitive rental rates
Maintain records of income, expenses, signed leases, complaints, maintenance, etc
Prepare reports on the financial performance of properties
Terminate leases and initiate eviction proceedings when needed
Maximize resident retention
Implement property-specific marketing plans
07/2018 to 06/2021
Dual Site Property ManagerWest Coast Self Storage – Ferndale, WA,
Assist in the formulation of budgets for each upcoming calendar year
Staying within the established budget guidelines throughout the year
Actively maintain and report monthly variances and narratives
Ensures that all rents are collected when due, and posted in a timely manner
Make sure that all bank
deposits are made immediately and deposits are reported to the corporate office on a daily basis
Performs evictions, utility cut-offs, and landlord liens as required on delinquent rent
Approved and submitted all invoices to the corporate office for payment though AvidXchange
Makes rental rate recommendations to Regional Property Manager
Hires, trains, motivates and supervised all on-site staff in order to achieve operational goals of the
assigned community
Provided comprehensive feedback to non-performing employees
Facilitates disciplinary procedures
and documentation up to and including terminations of employment if necessary
Conducts on-going training with office staff; leasing paperwork, workplace safety, and any other type
of training that may be needed on a daily basis.
01/2015 to 06/2018
Property ManagerWehner Multi-Family – City, STATE,
380 units
Assist in the formulation of budgets for each upcoming calendar year
Staying within the established budget guidelines throughout the year
Actively maintain and report monthly variances and narratives
Ensures that all rents are collected when due, and posted in a timely manner
Make sure that all bank
deposits are made immediately and deposits are reported to the corporate office on a daily basis
Performs evictions, utility cut-offs, and landlord liens as required on delinquent rents
04/2011 to 12/2014
Property ManagerOrion Real Estate Services – City, STATE,
Maintained compliance with all on-site requirements of the LIHTC program
Oversee the marketing staff to assure those goals are met
Evaluating credit and rental history of all new applicants, verifying all income and assets of applicants
to ensure they met the resident rental criteria and qualify according to tax credit program guidelines,
reviewing all rental applications for approval or denial
Coding property invoices and entering into the accounting system for payment, posting all journal
entries and preparing bank deposits, and processing security deposit
Responsible for all on-site collections, filling the necessary legal documents for non-payment of rent,
and appearing in court for legal matters
Ensure all maintenance is performed in a timely manner, solicit and evaluate bids for contractors,
make a recommendation for renewal and/or terminations of vendor contract
Submit weekly payrolls
Assists supervisor with the preparation of the annual budget operated within the monthly budget set
by owners
Education and Training
Expected in 05/2015 to to
Real Estate Certificate : Champion School of Real Estate - , Texas GPA:
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