A passionate team player possessing comprehensive background in fine dining and hospitality desires a role at an upscale hotel. Courteous service professional with a strong dedication to exceeding expectations.
Adaptability and responsiveness
Courteous and helpful
Organized ad efficient
Room service supervisor, 05/2016 to 12/2016 Hilton Hotel – Kyiv, Ukrain
Processed room service orders on the phone and in Micros and dispatched them properly.
Communicated with other kitchen team members to ensure food was prepared on time and correctly.
Spoke with guests to ensure satisfaction with food and service.
Skillfully promoted items on beverage lists and weekly restaurant specials.
Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
Prepared food trays, organized service areas.
Room Service Attendant, 12/2016 to Current Royal Caribbean – Miami, Florida
Took food orders and relayed orders to kitchens or serving counters
Stocked service stations with items such as ice, napkins, and straws
Provided excellent customer service
Quickly recorded transactions in MICROS system to deliver prompt service.
Provided friendly and attentive service and exceptional hospitality.
Master of Science: Law and Justice, 2014 Yaroslav Mudryi National Law University - Kharkiv, Ukraine
Bachelor of Science: Law, 2013 East Ukrainian Natonal University - Luhansk, Ukraine