Flexible hard worker ready to learn and contribute to team success. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Skills
Maintenance and repair abilities
Load building
Line monitoring
Data entry
Hand tool use
Customer service
Supervision
Data management
Clerical
Microsoft Office
Team management
Decision-making
Training & Development
Planning
Education and Training
Saks High SchoolAnniston, ALExpected in 05/2008 – –High School Diploma: - GPA:
Gadsden State Community CollegeGadsden, ALExpected in – –: - GPA:
Operated production equipment to create high-quality products from raw materials.
Followed orders and safety protocols with every job.
Monitored and adjusted equipment operation to maintain desired temperatures and times.
Measured, tested and visually evaluated finished products to assess conformance with specifications and assign grades.
Set up equipment and installed tools and fixtures required to carry out production goals.
Completed visual inspections and manual testing to assess product quality.
Reported non-conformance issues to supervisor for prompt action.
Worked with equipment such as furnaces, baths and flame-hardening machines to produce desired [Type] products.
Monarch Casino Black Hawk - Owner/Operator Black Hawk, CO, 10/2014 - 12/2021
Enhanced operational performance by developing effective business strategies, systems and procedures.
Assessed, optimized and elevated operations to target current and expected demands.
Promoted store offerings through newspaper advertisements, catalogs and brochures to attract new customers.
Developed and implemented successful sales strategies leading to team exceeding monthly sales goals.
Promoted business on social media platforms to maximize brand identity and generate revenue.
Led startup and opening of business and provided business development, creation of operational procedures and workflow planning.
Secured long-term accounts, managing sales presentations to promote product and brand benefits.
Analyzed client business needs and assisted in determining appropriate resources and strategies.
Set pricing structures according to market analytics and emerging trends.
Maintained updated knowledge of industry products and chemical composition structure and properties.
Set up workstation and treatment room with products, equipment and supplies to facilitate services .
Responded to customer inquiries by phone, email and in person.
Clipped and sheared hair into diverse cuts and fades for at least 15 customers daily.
Sanitized workstations and salon equipment to reduce risk of infection.
Monitored, tracked and recorded client satisfaction to maintain positive ratings.
Trimmed and styled hair for weddings and special occasions to help clients look and feel best on big day.
Handled all incoming phone calls and scheduled appointments.
Rewarded loyal clients with free products and incentive programs to show appreciation for continued business.
Cut and styled natural, artificial, colored or textured hair.
Spearheaded transition to computerized scheduling, bookkeeping and inventory management procedures.
Met with customers to discuss style options, preferences and special requirements.
Styled and designed traditional and contemporary hairstyles for men and women daily.
Developed new hair styling techniques to increase satisfaction and return customers.
Colored, cut and installed extensions according to referenced photo and desired outcome.
Sanitized equipment and parts and maintained work areas in neat fashion.
Updated appointment calendar and set shift schedules.
Fielded incoming phone calls and scheduled client appointments.
Supervised front-end of salon, booked appointments, inventoried sales area and coordinated employee schedules to maximize operations.
Pre-booked future appointments to increase repeat business.
Resolved customers concerns with knowledgeable and professional approach.
Strategized future business updates and directed daily operations.
Trained stylists and assistant on layered cuts, clipper cuts and basic color application.
New South Express - Tugger Operator/Picker Packer City, STATE, 02/2021 - 05/2021
Communicated with team members to coordinate efficient and accurate movements.
Visually assessed materials for conformance to quality standards and shipping orders, removing nonconforming products and reporting for further action.
Accurately measured and recorded product weight, dimensions or other production data for use in tag and label creation.
Loaded, unloaded, transported and stacked materials through careful operation of various warehouse equipment.
Employed hand signals to communicate effectively with coworkers operating transport vehicles and direct movements from floor.
Relocated goods from dock area to appropriate storage locations.
Carefully and precisely manipulated controls of Forklift, Tugger, Pallet Jack-powered vehicles to navigate throughout facility, thoughtfully selecting routes to avoid obstructions and crowded areas.
Maximized team efficiency by using equipment such as Forklift, Tugger and Pallet Jack to move materials.
Secured loads on pallets to minimize damage and worker injuries.
Positioned lifting devices around loaded pallets, skids and boxes to secure materials for transport to designated areas.
BB&T Bank - Bank Teller City, STATE, 02/2009 - 11/2011
Assisted customers in bank operations, including opening accounts, accessing safe deposit boxes and ATM operations.
Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
Demonstrated expertise in identifying and mitigating potential fraud and transaction risks.
Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
Entered transactions into computer and issued customer receipts.
Identified and eliminated errors when balancing ATM transactions, teller cash dispensers and teller cash recyclers.
Explained bank services, financial products and applicable fees to customers.
Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
Identified and reported suspicious behavior to security personnel as appropriate.
Welcomed customers and offered pleasant service during entire transaction.
Reconciled cash and checks against computer records at end of shift.
Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
Met or exceeded sales goals by promoting bank products and services in customer interactions.
Opened new customer accounts, including checking, savings and lines of credit.
Took on additional shifts during busy periods to minimize staffing shortages.
Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
Entered member transaction data into online banking software.
Adhered to financial services security and audit procedures.
Directed specific questions to appropriate branch personnel.
Trained employees on cash drawer operation.
Maintained confidentiality of bank records and client information.
Assessed daily reports and generated notification letters to delinquent account holders.
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