Dedicated nursing professional with demonstrated strengths in patient outcomes, Jessicae management, and trend tracking. Good with troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background in cultivating positive relationships and exceeding goals. Currently enrolled in a master's of science in nursing administration with the plan to pursue a doctorate in nursing practice.
Accomplishments
Chairman of Supervisory Committee for Kennedy Federal Employee Credit Union.
Subject Matter Expert (SME) for national SCI-D redesign committee.
Work History
08/2021 to Current
Care Coordination/ Care in the CommunityDepartment Of Veterans Affairs – , ,
Determined need for special assessment activities for complex cases, effectively handling care plans.
Supported patient care excellence via planning and interpretation of programs.
Used company software and databases to maintain records of services performed and patient conditions.
Monitored, tracked and conveyed important patient information to healthcare staff to help opJessicaize treatment planning and care delivery.
Work closely with community providers to ensure Jessicaely notifications are reported.
Address claim concerns for veterans.
Assist with resolution to congressional and White House inquiries.
Train and assist where needed for new programs or staff as superuser.
12/2020 to 08/2021
RN Vaccination Clinic (detailed)Veterans Affairs Medical Center – , ,
Administered medications to patients and monitored response to medications.
Evaluated patient histories, complaints and current symptoms.
Adhered to strict safety measures by carefully determining proper dosages before administering medications.
Assisted with training of detailed nursing staff to Covid vaccine clinic, utilizing CPRS and OHRS for clinical documentation of veterans and staff.
Reviewed reports from VSSC to implement necessary changes in clinical documentation process.
Training CBOC staff on clinical documentation for administration of vaccines where available.
10/2019 to 08/2021
Care in the Community (Detailed)Veterans Affairs Medical Center – , ,
Worked directly with patient treatment teams and participated in care coordination procedures.
Managed care from admission to discharge.
Audited charts and reviewed clinical documents to verify accuracy.
Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
Organized and managed care of patients undergoing various therapies and procedures.
Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
04/2016 to 10/2019
Nurse Manager Spinal Cord InjuryVeterans Affairs Medical Center – , ,
Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
Supervised, directed and motivated high-quality performance from nursing staff.
Developed strategy to target nursing and patient satisfaction issues, improve response and patient care quality and suggest actionable improvements to promote hospital-wide quality and safety initiatives .
Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols.
Managed 80 nurses and nursing assistants and nursing activities in 60-bed unit by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
Supervised professional and paraprofessional nursing staff and delegated tasks to maintain continuum of care.
Reviewed department performance and adjusted coverage to compensate for changing conditions.
Evaluated skills of nursing personnel and verified staff certifications for validity.
Promoted professional development opportunities to encourage nurses to pursue continuous training.
Fostered improvement in staff development, personnel training and standards of patient care.
Investigated and independently resolved complaints from staff, physicians and patients by leveraging clinical judgment and unit management expertise.
Managed 80 nurses and nursing activities in 60-bed unit by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
04/2016 to 04/2018
Mental Health Registered Nurse- PRNCompany Name – , ,
Performed frequent ongoing assessments of patients' status to address changes.
Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Recorded details regarding therapies to keep patient charts updated.
01/2014 to 03/2016
Registered Nurse Spinal Cord InjuryCompany Name – , ,
Administered medications via oral, IV and intramuscular injections and monitored responses.
Provided direct patient care, stabilized patients and determined next course of action.
Managed care from admission to discharge.
Collected blood, tissue and other laboratory specimens and prepared for lab testing.
Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
Minimized hospital stays with recovery-centered approaches, reducing average in-patient stay length.
Audited charts and reviewed clinical documents to verify accuracy.
Updated patient charts with data such as medications to keep records current and support accurate treatments.
Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
Education
Expected in 08/2023
No Degree: Masters of Science Nursing APRN NEA Arkansas State University - State University, AR GPA:
Currently enrolled with expected completion in August 2023
Expected in 08/2020
Bachelor of Science: Nursing Chamberlain University - Downers Grove, IL GPA:
Expected in 05/2013
Associate of Science: Nursing Dyersburg State Community College - Dyersburg, TN GPA:
Certifications
Registered Nurse in the State of TN License number 195866
CPR Certified through American Heart Association with BLS 06/2011 to present.
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