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RN QA Manager Resume Example

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RN QA MANAGER
Professional Summary

Offering 16 years of school nursing experience and outstanding attention to detail. Skilled in coordinating faculty, parents, students and health care providers to provide complete and comprehensive care for students. Demonstrated success in emergency patient care. Provided care to students age 3 to 20. Known professionally for working effectively within education systems to develop innovative public and health and safety initiatives. Exemplary organization and administrative skills. Skilled in coordinating faculty, parents, students and health care providers to provide complete and comprehensive care for students. Demonstrated success in emergency patient care. Agile and responsive to dynamic patient needs and environmental conditions. Team-oriented and reliable with expert healthcare knowledge, clear verbal and written communication skills, outstanding attention to detail. and sound clinical judgment.

Skills
  • Intravenous therapy
  • Preventative health
  • Patient and family advocacy
  • Ear, nose and throat care
  • Strong clinical judgment
  • Medication Administration
  • Staff supervision
  • OSHA safety expert
  • Patient Assessments
  • High level of autonomy
  • Oxygen saturation standards
  • Removing sutures
  • Hospice philosophy understanding
  • Managing deadlines
  • Precepting
  • Insulin medication assistance
  • Administering immunizations
  • Patient counseling
  • Case Management
  • Medical recordkeeping
  • Shared governance
  • Chronic disease management
  • Medication distribution
  • Professional bedside manner
Work History
RN QA Manager, 06/2019 to Current
Company Name – City, State
  • Responsible for allocating staff to analyze documentation to produce $150,000 of daily revenue.
  • Implemented a work-from-home strategy to support our clinicians and increased 70% increase in team's completion of documentation.
  • Developed a therapeutic communication, conflict resolution between the clinicians and the QA review team. resulting in duplicity and decreasing operational costs by $3750/day.
  • Reduced the number of notes waiting in the queue for billing from 16,000 to under 1900.
RN Care Manager, 01/2015 to 04/2019
Company Name – City, State
  • Informed patients and families of effective treatment options and at-home care strategies, reducing return to work time by 20%.
  • Deescalated crisis situations by utilizing research-driven NAMI developed ways to allow patients to regain control in a restraint-free facility 1.
  • Educated patients with tools and knowledge needed for speedy and sustained recovery.
  • Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion decreasing length of stay by 18%.
  • Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans in CERNER charting system.
Director of Nursing, 09/2012 to 12/2014
Company Name – City, State
  • Identified department issues to recommend corrective actions, including patient compliance and free standing clinic department issues and increased return visits by 30%
  • Collaborated with staff, management and external groups to coordinate patient care which added active engagement from 21% to 54%.
  • Participated in weekly management team meetings to discuss resident status, census changes and resident complaints or concerns.
  • Prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections which had had a 20% higher of than the national average.
  • Rewrote the policies to improve standard of care for patients.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
RN School Nurse, 02/1992 to 10/2006
Company Name – City, State
  • Served as liaison between families, school personnel and other healthcare providers on behalf of students.
  • Participated in development of school safety plans to address areas of concern, including human development and drug use.
  • Delivered oral medications, intramuscular injections, SQ to mitigate or resolve patient symptoms.
  • Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
  • Provided medical consultations to other school personnel to promote well-coordinated school health and safety efforts.
  • Oversaw health services for school of 3000 students and faculty.
  • Monitored vaccinations for all patients to protect individuals from measles, pneumonia, influenza and other illnesses of concern.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
  • Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
  • Accurately documented all elements of nursing assessment, including treatment, medications and IVs administered, discharge instructions and follow-up care.
  • Provided direct patient care, stabilized patients and determined next course of action.
  • Recorded details regarding all therapies, including diabetes mellitus and neurogenic bladder to keep patient charts updated.
Education
High School Diploma: 05/1980
Yankton High School - City, State
Bachelor of Science: Nursing, 05/1986
Winona State University - City, State
  • Graduated with GPA 3.5
  • Majored in Nursing
  • Graduated magna cum laude
  • Dean's List 1989-1992 each semester
  • Member of National Nurses Honor Society
  • Received Full Ride VAMC scholarship
  • Member of the WSU Nursing Internship at St. Mary's hospital
Master of ScienceUniversity of Texas At Austin - City, State
  • Dean's List 1992
  • Awarded Dual degree program MSN/MBA
  • Graduated magna cum laude
  • Professional development completed in Emergency Medicine
  • Member of Nursing Honor Society
  • Majored in Nursing Administration
  • Graduated with 3.5 GPA
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Resume Overview

School Attended

  • Yankton High School
  • Winona State University
  • University of Texas At Austin

Job Titles Held:

  • RN QA Manager
  • RN Care Manager
  • Director of Nursing
  • RN School Nurse

Degrees

  • High School Diploma : 05/1980
    Bachelor of Science : Nursing , 05/1986
    Master of Science

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