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rn project manager risk management patient safety resume example with 14+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Skills
  • Relationship building and management
  • Comprehensive Systems Analysis
  • Process implementation
  • Just Culture
  • Trend and Data Review
Professional Summary

Experienced registered nurse motivated to support the organization in its pursuit of safe, reliable, and patient-centered care. Committed to collaborative problem-solving and continuous performance and process improvement towards the goal of no preventable harm for patients.

Education
Expected in 06/2022 to to
Master of Science: Nursing, Emphasis On Quality And Patient Safety
Grand Canyon University - Phoenix, AZ
GPA:
  • Member of Sigma Theta Tau International Honor Society
Expected in 12/2006 to to
Bachelor of Science: Nursing
California State University - Sacramento - Sacramento, CA
GPA:

Cum Laude

  • Dean's List 2005, 2006
Accomplishments

    Project - Improved hand hygiene compliance from 76% to 90% in a Medical-Surgical unit with dissemination to Laboratory and Physical Therapy departments.


    Project - Reduced hospital acquired pressure injuries in a Definitive Observation Unit by 10% and improved compliance to evidenced-based practice of every 2-hour turning of high risk patients.


    FMEA - Led and improved medication errors involving Epinephrine administration in the Emergency Department.


    Project - Achieved and exceeded ED Door-to-Triage time within 10 minutes.


    Project - Reduced radiology order-to-exam time by 13 minutes using LEAN Six Sigma.


    Projects - Improved and maintained ED admission process transfer time within 20 minutes.





Work History
10/2017 to Current
RN Project Manager Risk Management /Patient Safety Sutter Health Redwood City, CA,
  • Prioritized and managed projects and assignments based on priorities and project needs.
  • Led successful team projects comprised of Physicians, Pharmacists, RNs, and ancillary staff.
  • Developed and initiated projects, managed team dynamics, monitored performance, and ensured positive sustainability
  • Coordinate processes of monitoring, measuring, and assessment of patient care and support of systems to achieve high quality, safe, cost effective healthcare services
  • Serve as member of HAPI Task Force, Ambulatory Care Practice Committee, PPSP, ECPC to ensure highest patient safety
  • Participates and provides support for regulatory readiness and TJC survey
  • Assists in coordinating, promoting, and executing Patient Safety Awareness activities
  • Provides educational training of TeamSTEPPS to improve teamwork, team performance, and high reliable organization
  • Provides Just Culture training to all new and oncoming managers to ensure psychological safety and Safety Culture
  • Perform safety department rounds and provide reports to illuminate strengths and opportunities of improvement
  • Analyzes MIDAS UOR for incidences and triages need to quality review or department review
  • Leads and facilitates debriefs, Comprehensives Systems Analyses, and failure modes and effects analyses
  • Collaborates and supports the Director of Risk Management and Patient Safety
  • Developed short-term goals and long-term strategic plans to improve risk control, patient safety, and mitigation.
03/2015 to 10/2017
RN Clinical Supervisor - Emergency Department Kaiser Permanente City, STATE,
  • Effectively managed clinical oversight of daily operations for a 76-bed unit.
  • Oversaw and managed 50+ clinical and support staff in patient care activities while maintaining high level of staff morale and professionalism.
  • Recruited and redeveloped Unit Based Team increasing membership from 5 to 16 active and engaged members.
  • Co-Led the Unit Based Team with the primary objective of designing, implementing, and re-evaluating process improvements specific to quality, affordability, access, and service.
  • Performed rounding on staff and patients daily to ensure the highest level of quality care is delivered.
  • Collaborated with the RN Quality Coordinator to monitor, address, and improve department risk management, patient safety, and quality reviews
  • Re-developed and deployed department triage intake process and improved door to triage time and exceeded department goal.
  • Redesigned daily operational shift huddles to include safety and quality messages and enhance communication to staff.
  • Collaborated with inter-departments to improve efficiency and quality of APT: admission process transfers
  • Responsible for scheduling, staffing, and cost-effective operational decisions.
  • Assisted Director in interviewing and hiring process of RNs and ER technicians.
03/2012 to 03/2015
Lead Nurse III - Emergency Department Kaiser Permanente City, STATE,
  • Provided administrative and direct operations management of patient care to a wide range of patient demographics from pediatrics, adults, and geriatrics in a 36-bed ER.
  • Fulfilled ability to float among various roles within the department as necessary including triage nurse, float nurse, break relief nurse, and charge nurse.
  • Provided oversight and management of 4-6 nurses and 2 ED technicians to ensure standards of care are met safely and at the highest quality.
  • Participated in ongoing quality assurance projects to monitor effectiveness of research based policies.
  • Sepsis Committee member working with colleagues, physicians and inter-hospital unit managers to develop, enforce, educate, and evaluate current practice based management of sepsis disease process and patient care.
  • Worked with ER Director to develop Stroke Program education
  • Precepts and orients experienced new hires.
01/2007 to 03/2012
Staff Nurse II - Emergency Department Kaiser Permanente City, STATE,
  • Provided direct patient care to wide range of patient population from neonates to geriatric for stabilization of emergent conditions
  • Formed quick triage assessment, assigned patient acuity, monitored and managed emergent and acute medical and psychiatric patient care.
  • Collaborated with physicians as well as interdisciplinary team members to develop individualized care plans.
  • Proficient in assisting central line placement, procedural sedation, mechanical ventilation, airway management, emergent drug administrations, IV infusions, blood products, and IV starts.
Certifications
  • Certified Professional in Patient Safety
  • Lean Six Sigma
  • IHI Patient Safety Program
  • teamSTEPPS Master Trainer
  • KP Improvement Advisor

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Resume Overview

School Attended

  • Grand Canyon University
  • California State University - Sacramento

Job Titles Held:

  • RN Project Manager Risk Management /Patient Safety
  • RN Clinical Supervisor - Emergency Department
  • Lead Nurse III - Emergency Department
  • Staff Nurse II - Emergency Department

Degrees

  • Master of Science
  • Bachelor of Science

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