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rn nurse manager resume example with 19 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Caring Registered Nurse with 20+ years of experience in various types of long-term and home health care settings. Proven ability to provide individualized care plans and help patients meet goals by delivering direct and effective patient care. Committed to increasing patient satisfaction and streamlining procedures.

Goal-driven Healthcare Administration professional well-versed in recruiting, training and managing employees to provide exceptional resident services. Highly organized and hardworking with excellent planning and program management skills.

Skills
  • Home care
  • Physical assessments
  • Health screening
  • Professional bedside manner
  • Resource Allocation
  • Healthcare billing
  • Shared governance
  • Proper catheter insertion/removal
  • Staff supervision
  • Strong clinical judgment
  • Palliative care awareness
  • Emotional intelligence
  • Hospice and palliative care
  • High level of autonomy
  • Care Plan Development
  • HIPAA education
  • Infection control measures
  • OSHA safety expert
  • Foley catheters
  • Proficiency with RTasks and CHAMP
  • Past OASIS certification
  • ICD 9
  • Employee Evaluation
Education
University of Manitoba Winnipeg, MB, Expected in 02/2005 Associate of Science : Nursing - GPA :
Work History
Brookdale Senior Living - RN Nurse Manager
Placentia, CA, 06/2018 - Current
  • Prioritized and distributed assignments and workload based on individual staff strengths and experience.
  • Collaborated with interdisciplinary healthcare personnel to meet patients' personal, physical, psychological and cognitive needs.
  • Train new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
  • Direct nursing activities for a 24 apartment assisted living facility and employees, providing guidance to staff to deliver outstanding care and optimal patient satisfaction.
  • Supervise, direct and motivate high quality performance from professional and paraprofessional staff.
  • Investigate and resolve complaints form staff, families, clients and medical professionals
  • Assess clients and devise/mange individualized care plans
  • Evaluate staff performance and developed educational programs and professional development opportunities to improve individual and team competencies.
  • Educated support staff regarding quality management regulations and standards of care
  • Oversee the training, education and staffing of nursing and support staff.
  • Introduced initiatives based on staff education, infection control audits, COVID audits, and safe medication administration to achieve facility goals
  • Communicated,updated and advocated care plans to clients and family
  • Documented all aspects of care following state and federal standards, creating accurate client records of interactions and interventions to sustain continuity of care.
  • Updated client charts using the RTasks computer program, with data such as medications to keep records current and to support accurate treatment.
  • Interpreted regulations to identify client care requirement criteria to be monitored and implemented changes required to ensure compliance with state and federal regulations.
  • Stays up to date on regulatory changes to prepare for surveys.
  • Continued update/development of policies and procedures.
Bricolagenola - Home Care/Hospice Registered Nurse Case Manager
New Orleans, LA, 10/2007 - 08/2016
  • Worked to improve client lives through effective and compassionate care
  • Traveled to clients' homes to provide healthcare services and promote continuity of care
  • Developed and initiated individualized plan of care and assumed responsibility for ongoing develop in partnership with the client and family
  • Collaborated with physicians to deliver appropriate treatment while managing rapidly changing conditions with clients who had terminal diagnosis
  • Accurately documented all elements of nursing assessment, including treatment, medications, discharge instructions and follow-up care
  • Educated clients and families and answered questions about health conditions, prognosis and treatment.
  • Demonstrated ability to advocate for and strive to protect health, safety and right of clients
  • Followed all personal and health information to effectively comply with HIPPA laws and prevent information breaches.
  • Assisted the director of home care/hospice in directing, supervising and evaluating staff performance
  • Assisted the director or home care/hospice with program development, policy review and development and the budget process,
  • Demonstrated expertise and leadership in providing skilled care to clients with terminal diagnosis.
  • Participated in state and federal surveys
South Eastman Health Region - Facility Manager
City, STATE, 09/1998 - 12/2005
  • Led facility management staff and consultants in producing business plan that focused on all aspects of facility operations, including setting priorities and job assignments.
  • Over saw the day to day management of a 10 bed rural hospital, 52 bed nursing home, medical clinic and lab and diagnostic center.
  • Skillfully managed facility operations as functioning facility manager for multi-million dollar healthcare company.
  • In conjunction with CFO managed multi-million dollar budget
  • Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
  • Supervised staff of approximately 250, including professional and paraprofessional staff in day-to-day activities.
  • Led facility management team in producing a business plan that focused on all aspects of facility operations and job assignments
  • Tracked and documented operational and financial records to perform quarterly analysis of performance and cost
  • Maintained professional demeanor when addressing unhappy or angry patients/family member.
  • Defined clear targets and objectives and communicated to other team members.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands of a rural community.
  • Coordinated site investigations, documented issues and escalated to executive teams as needed.
  • Evaluated employee performance on an annual basis and conveyed constructive feedback in improve skills
  • Performed consumer needs assessments and coordinated resolutions with quality teams
  • Chaired the regional Palliative care quality team and the Regional Medication reconciliation team.
  • Member of quality regional quality teams to prepare and ensure regional hospitals and nursing homes were upholding provincial and federal standards and rules.
  • Participated in Joint Commission survey for accreditation

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Resume Overview

School Attended

  • University of Manitoba

Job Titles Held:

  • RN Nurse Manager
  • Home Care/Hospice Registered Nurse Case Manager
  • Facility Manager

Degrees

  • Associate of Science

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