Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Experienced nursing professional with exceptional leadership skills, clinical knowledge and sound judgment. Skillfully staff teams, organize charts and oversee day-to-day care by leveraging strong decision-making and multitasking abilities. History of building team cohesion and long-term success to maximize quality and cost-effectiveness of care. Flexible hard worker ready to learn and contribute to team success.

  • Flexible
  • Working collaboratively
  • Training & Development
  • Data management
  • Work ethic
  • Organization
  • Diagnostic tools experience
  • Unit administration
  • Intake and discharge
RN House Supervisor (MRN), 01/2020 to Current
Ascension HealthPittsburg, KS,
  • Completed daily rounds of nursing department to verify nursing service personnel performance alignment acceptable nursing standards.
  • Directed emergency response and crisis interventions.
  • Maintained correct number of staffers to meet budget parameters while promoting high levels of patient care.
  • Communicated conditions, changes and care updates between clinical staff and physicians.
  • Answered questions and addressed concerns from employees promptly through email, phone and in person.
  • Called upon staff members to discuss patient care and treatment.
  • Managed cases and oversaw nursing care with strong commitment to offering patients optimal treatments, resources and quality care.
  • Enforced disease prevention protocols among staff members, patients and visitors.
  • Evaluated clinical functions to determine level and quality of care.
RN Utilization Review, 07/2019 to Current
Tower HealthReading, PA,
  • Collaborated with providers to obtain required clinical information, supporting prior authorization determinations and individual inquiries.
  • Determined medical necessity and cost-effectiveness of services through utilization review processes.
  • Applied medical criteria and clinical judgement to researched cases to evaluate and establish determinations.
  • Remained up-to-date on various benefit plans, medical policies and state-specific clinical guidelines or criteria.
  • Contacted insurance carriers to obtain authorizations for services delivered to patients.
  • Worked with insurance companies and patients to determine best courses of action.
  • Conducted complex research, review and analysis of medical records, treatment plans and claim information.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
  • Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
  • Coordinated with healthcare team to establish, enact and evaluate patient care plans.
  • Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
RN, 01/2019 to Current
San Juan Regional Medical CenterCity, STATE,
  • Recorded comprehensive patient histories and coordinated treatment plans with multi-disciplinary team members.
  • Effectively managed daily charting for each patient.
  • Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
  • Documented all medications administered to mental health patients, following instructions from physicians and healthcare providers.
  • Monitored patients prescribed psychotropic medications to assess medications' effectiveness and side effects.
  • Provided client assessments upon admission and discharge.
  • Met patient needs by devising and coordinating highly tailored care plans for each individual.
  • Discussed non-medical techniques such as yoga and meditation to help patients alleviate depression and anxiety.
  • Consulted with psychiatrists about client medication changes, issues with medicine compliance and efficacy of medications.
  • Conducted independent risk assessment for self-directed violence, analyzing risk factors, protective factors, mental status and current triggers.
Residential Property Manager, 09/1998 to Current
Self-employedCity, STATE,
  • Manage multiple properties and address all tenants' issues.
  • Handle resident complaints and expedite maintenance requests.
  • Inspected properties regularly to identify deficiencies and schedule repairs.
  • Collected monthly assessments, rental fees, deposits and payments.
  • Conducted apartment tours for potential tenants and answered questions about property.
  • Reviewed completed applications and assessed household information against file history and program regulations.
  • Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.
  • Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
  • Managed day-to-day activities involving tenants, subcontractors and property management.
  • Verified property compliance with state and federal regulations avoiding discrimination or illegal practices.
  • Supervised production of annual rent, operating expense and real estate tax adjustments.
Education and Training
Associate Degree in Nursing: , Expected in 12/2018
San Juan College - ,

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School Attended

  • San Juan College

Job Titles Held:

  • RN House Supervisor (MRN)
  • RN Utilization Review
  • RN
  • Residential Property Manager


  • Associate Degree in Nursing

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