RN, Director Of Residential Services&Vital Living Resume Example Presbyterian Communities Of SC

RN, DIRECTOR OF RESIDENTIAL SERVICES&VITAL LIVING

Professional Summary

Hardworking nursing professional bringing 30+ years of experience delivering exceptional care to long term care patients and managing employees of LTC Facilities. Knowledgeable about DHEC and state requirements and skilled at maximizing patient comfort and safety while meeting strict cost control standards. Well-organized and forward-thinking in managing patient needs and staffing issues. Compassionate Registered Nurse offering comprehensive patient care in LTC environments. Work well with diverse patient and employee population and foster trusting relationships to improve outcomes. Efficiently coordinate with healthcare professionals to advance patient care. Committed to delivering best-in-class patient care through effective education and counseling. Proven leadership focused on increasing and enhancing patient care and satisfaction. Streamline safety protocols for comprehensive patient care. Proven leader effective at uniting and guiding nursing teams toward achieving patient care goals, improving satisfaction and continuously driving widespread healthcare system initiatives. Proven success in leadership, operational excellence and organizational development . Recognized for inspiring management team members to excel and encouraging creative work environments.

Accomplishments

Collaborated with residents and team members in the development of a new service at the Community entitled the" Vital Living Program" at Presbyterian Communities of SC at Florence to enrich the quality of life for our seniors. This new program had great success in improving the satisfaction of our residents.
Training - Trained team of new resident assistants in patient satisfaction improvement procedures to ensure consistent quality of care to improve the quality of life for seniors.
Supervision - Headed onboarding process for new nursing staff.
Patient Advocacy - Explained treatment procedures, medication risks, special diets and physician instructions to patients.
Supervised team of approx. 50 + staff members.

Skills

Chronic Disease Management
Precepting
Infection Control and Aseptic Procedures
Personal Care Needs
Setting Up Referrals
Intravenous Therapy
Triaging

Staff Supervision
Feeding Assistance
Medical Laboratory Procedures
Infection Control Measures
Acute Care Expertise
Preventative Health

Work History

RN, Director of Residential Services&Vital Living09/2015 to 09/2020
Presbyterian Communities Of SC – Florence, SC

Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities to prevent further disability.
Developed and implemented new nursing protocols to improve patient outcomes while minimizing medical errors.
Assessed patients to determine individual needs and develop care plans in coordination with individuals significant family members and multidisciplinary healthcare professionals, including physicians, dietician, etc.
Kept optimal supply levels in Assisted Living and Memory Care and other areas to meet typical patient loads.
Maximized staff and patient protections by enforcing optimal disease prevention protocols.
Discussed patient care and treatment with care team members to optimize intervention plans and care delivery.
Vaccinated patients to protect individuals from pneumonia, influenza, shingles and other illnesses of concern.
Trained new CNA's, med techs, resident assistants, companions in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
Delivered medications via oral, SQ, and intramuscular injections, monitoring responses to address new concerns.
Maintained proper staff levels within budget parameters to deliver high levels of care to every patient.
Interviewed, hired, instructed and mentored employees and promoted high level of care quality to patients.
Supported patient needs by researching and recommending various types of individualized care plans.
Supervised staff of approx. 20 certified nursing assistants, 20 certified med techs, and 20 resident assistants/ companions (sitters) and resident transporters (drivers).
Provided direct nursing care to patients when personnel was short-staffed.
Answered questions and addressed concerns from employees via email, phone and in person.
Followed all HIPAA rules and regulations regarding patient confidentiality.
Educated patients and families on treatment procedures and answered questions for thorough home care plans.
Investigated and reported all incidents per company policies.
Introduced and improved programs for preventive and rehabilitative nursing procedures.
Developed guidelines to improve communication with employees and residents ensuring compliance with different requirements by agency.
Organized department in accordance with administrative guidelines in order to provide specified nursing services to meet legal, organizational and medical staff guidelines.
Updated patient charts through Point Click Care with data such as medications to keep records current and support accurate treatments.
Maintained strong commitment to patient care through dedicated case management and treatment delivery.
Implemented/initiated new department at our community to better meet our residents needs and desires in order to provide a better quality of life for our residents.

RN Case Manager09/2013 to 08/2015
Carolinas Home Health And Hospice Care – Florence, SC

Participated in patient and family planning process, as well as provided instructions and addressed question and concerns.
Reduced care costs without sacrificing quality through effective service coordination and multidisciplinary collaboration.
Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
Consulted with clinicians to devise and manage effective ongoing care plans for at-risk patients.
Developed care plans based on nursing diagnosis and incorporated therapeutic, preventive and rehabilitative nursing methods.
Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
Conducted regular re-evaluations to address changes in needs and conditions, introducing revisions to care plans as needed.
Educated patients and loved ones about different treatment options and outside care approaches, reducing burden on hospital resources.
Coordinated with interdisciplinary professionals to develop plans of care, administer tests and monitor patient status.
Took active role in patient and family planning process, detailing instructions and responding appropriately and effectively to questions and concerns.
Updated patient charts using with data such as medications to keep records current and support accurate treatments.
Authored initial assessments of patients and family to develop plans for individual home care needs.
Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
Responded promptly and professionally to patient questions and concerns.
Authored clinical notes and updates to be reviewed by patient's primary physician.
Examined patients and documented history of current and previous conditions, illnesses, injuries and current medications.
Prepared clinical notes and updates for review by primary physician.
Worked with suppliers and vendors on provision of medical equipment, items and services.
Initiated appropriate preventive and rehabilitative nursing procedures.
Participated in on-call rotations to deliver after-hours care.
Educated and supported home healthcare providers with training, guidance, mentoring and resources required to achieve objectives."
Directed appropriate preventive and rehabilitative nursing processes and protocols.
Completed initial assessments of patients and family to determine and address individual home care needs. ·
Administered medications and treatments as prescribed by physicians.
Assessed and examined patients and documented history of current and previous conditions, diseases and injuries along with medications currently being taken.
Verified legibility of all patient clinical notes and updates prior to review by primary physicians.
Created individualized care plans based on nursing diagnosis and incorporated appropriate nursing methods to achieve positive outcomes.
Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns.
Effectively communicated with physicians regarding patient needs, performance, medications and changes.
Followed all instructions for medication administration and treatment plans as prescribed by physicians.
Performed evaluations on consistent basis to address changes in patient needs, conditions and medications, altering care plans when required.
Liaised with physicians regarding patient needs, performance and changes.
Created patient assessments and plans for individual home care needs.

RN Supervisor08/1988 to 08/2013
Carolinas Hospital System – Florence, SC

Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
Equipped patients with tools and knowledge needed for speedy and sustained recovery.
Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities to prevent further disability.
Informed patients and families of effective treatment options and at-home care strategies, enhancing long-term outcomes.
Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion.
Monitored patient condition, including interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
Managed infection control and critical incidents and made procedural changes and improvements.
Maintained quality care and comfort for patients with heart failure, pulmonary hypertension and other conditions.
Updated patient charts with data such as medications to keep records current and support accurate treatments.
Motivated nursing staff to pursue advanced training and collaborated with unit leaders to identify skill needs.
Utilized behavioral strategies to promote adherence to care plans, adoption of healthy behaviors and engagement in self-care.
Monitored patient reactions to drugs and carefully documented progress of individuals participating in clinical trials.
Provided didactic and clinical instructions to orient new nurses and potential student nurses to achieve training outcomes.
Investigated and resolved issues affecting hospital operations and patient care, including power or system outages, patient or family grievances, security issues and employee issues.
Documented patient information obtained from interviews concerning symptoms, medications and prior treatment.
Performed triage on all incoming patients and determined severity of injuries and illnesses.
Participated in policy committee meeting to discuss policies, propose revisions and implement changes.
Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals.
Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns.
Performed ongoing assessments to evaluate mental health needs, working with multidisciplinary team to develop, initiate, manage and modify individualized plans of care.
Participated in education activities, including evidence-based practice project implementation, nursing competency development and nursing simulation activities.
Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems.
Secured controlled narcotics and distributed medication on schedule to meet patient needs and minimize misuse opportunities.
Managed patients recovering from medical or surgical procedures, including facilitating wound care, ostomy care, pressure ulcer prevention and pain management.
Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
Collected blood, tissue and other laboratory specimens and prepared for lab testing.
Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
Audited charts and reviewed clinical documents to verify accuracy.
Worked with healthcare team to develop new treatment flow sheet and other log forms, improving clinical documentation and accountability.
Directed nursing activities for various departments at hospital providing guidance to nurses to deliver outstanding care and optimal patient satisfaction.
Supervised professional and paraprofessional nursing staff and delegated tasks to maintain continuum of care.
Oversaw delivery of care for all patients on medical-surgical unit, providing direct care to up to patients, delegating nursing assignments and supervising team comprised of nurses, LPNs, technicians and unit clerks.
Managed care for post-operative patients from initial recovery through discharge.
Managed quality care for patients with varied conditions, including heart failure, end-stage renal disease and coronary artery disease.
Administered testing and sent results to physician to create focused treatment plans, adjust treatment .
Addressed disruptions in patient care, including delays in discharge, postponed procedures and discharge equipment unavailability.
Relieved external units such as outpatient IV therapy, pre- and post-operatives, PACU and recovery.
Led successful team comprised of RNs, LPNs and ancillary staff.
Promoted professional development opportunities to encourage nurses to pursue continuous training.
Cared for patients in unit, supporting fellow nurses in delivering outstanding treatment to patients.
Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
Reviewed post-operative orders and continuously monitored patients' post-operative vitals, set up PCA and fluids and oriented patients to unit to achieve optimal outcomes.
Kept optimal supply levels in treatment rooms, other areas to meet typical patient loads.
Managed nurses and nursing activities in hospital by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
Developed strategy to target nursing and patient satisfaction issues, improve response and patient care quality and suggest actionable improvements to promote hospital-wide quality and safety initiatives .
Collaborated with interdisciplinary healthcare personnel to meet patients' personal, physical, psychological and cognitive needs.
Observed and reported patient condition, progress and medication side effects to accurately document updates.
Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
Implemented interventions, including medication and IV administration, catheter insertion and airway management.
Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use and disease management.
Precepted new nurses, providing guidance on unit functions and individual roles, hospital policies and procedures and nursing best practices.
Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
Accurately documented all elements of nursing assessment, including treatment, medications and IVs administered, discharge instructions and follow-up care.
Prepared patients for surgery, educating patients and family members on surgical procedures.
Changed out tracheostomies, gastrostomy buttons and catheters regularly to prevent infection or other problems.
Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols.

Education

High School Diploma05/1986Lamar High School- Lamar, SC

Frances Marion University- Florence SC

ADN: Registered Nurse05/1991Florence Darlington Tech- Darlington, SC

Certifications

First Aid/CPR Certified
ACLS - Advanced Cardiac Life Support (Adult)

Resume Overview

Companies Worked For:

Presbyterian Communities Of SC
Carolinas Home Health And Hospice Care
Carolinas Hospital System

School Attended

Lamar High School
Frances Marion University
Florence Darlington Tech

Job Titles Held:

RN, Director of Residential Services&Vital Living
RN Case Manager
RN Supervisor

Degrees

High School Diploma 05/1986
ADN : Registered Nurse 05/1991

RN, Director of Residential Services&Vital Living Resume Example

Resume Score: 80%

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