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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Caring, hardworking and service-oriented Registered Nurse with more than 32 years of Home Health experience. Well-versed in offering evidence-based, therapeutic care for patients dealing with CHF, COPD, Musculoskeletal deficits, Neurovascular deficits and other debilitating disorders. Collaborative and motivational leader with expertise in training new nursing staff while providing top-notch service to Geriatric patient populations.

Skills
  • Geriatric treatment knowledge
  • Diabetes management
  • Ventilator care
  • Triaging patient concerns
  • IV drug therapy management
  • Medication and IV administration
  • Broad medical terminology knowledge
  • Staff Development and Precepting
  • Colostomy care familiarity
  • Diagnostic tools experience
  • Intake and discharge
  • Acute and rehabilitative care
  • Body mechanics knowledge
  • Team building
  • Basic math
  • People skills
  • Working collaboratively
  • PPE use
  • MS Office
  • Customer service
  • Friendly, positive attitude
  • Problem resolution
  • Relationship building
  • Reliable and trustworthy
Experience
01/2020 to 11/2020
RN Clinical Supervisor Promedica Senior Care Samaria, MI,
  • Educated team members, patients and family members on care plans, medication regimes and protocols.
  • Developed clinical staff with regular evaluations and annual feedback sessions.
  • Improved client engagement with care planning and exceptional customer service.
  • Facilitated orientation, competencies and skills validation processes for PT, PTA, OT, COTA, RN, LPN, MSW, and ST.
  • Oversaw adherence to federal, state and company requirements and regulations.
  • Delivered quality care and comfort to patients with heart failure, pulmonary hypertension, pulmonary embolisms and end-stage renal disease.
  • Executed appropriate steps for patient treatment following careful review of physician medical regimen.
  • Counseled caregivers and families on end-of-life planning and educated on patient care options.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
  • Used facility EMR system to update patient records, transmit prescriptions and transfer files.
  • Answered patient questions and provided take-home materials for further information.
  • Conducted patient assessments and diagnostic tests to provide physician with important patient health information.
  • Maintained infection control logs, streamlined charting process, and improved patient outcomes through training and leadership.
  • Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
  • Managed and provided leadership to help staff with direct and indirect patient care and telemetry monitoring.
  • Treated patients using pharmacological and non-pharmacological treatment modalities to address various disorders, diseases and injuries.
  • Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
  • Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
  • Treated patients by administering various types of medications and therapies.
  • Consistently maintained core measures, patient satisfaction and HCAPs above 87-100%. Including Timely Initiation of Care at 100%, Pain Management 95%, Dyspnea 87.5%, Bathing improvement 88.9% and Ambulation Improvement 91% with continued education and support staff as they complete Comprehensive Assessments.
  • Imparted medical, operational and patient care knowledge to junior nurses to maximize performance and quality of team operations, including annual and PRN performance reviews to assist staff to establish self driven goals for career improvement and job satisfaction.
  • Coordinated with healthcare team to establish, enact and evaluate patient care plans.
  • Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
  • Reached out to patients to convey lab results and provide care instructions.
  • Counseled patients and caregivers, providing emotional, psychological and spiritual support.
  • Administered scheduled medications and therapies intravenously, rectally, orally, subcutaneously and via intramuscular injections while overseeing pain management plans.
  • Communicated with primary care physicians or emergency care providers to relay patient needs, preferential with SBAR reporting technique to expedite and enhance concise reporting of assessments and complications.
  • Developed and maintained quality care systems and standards, including creating and improving medical protocols and guidelines.
  • Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
  • Trained and mentored new RNs on best practices, hospital policies and standards of care.
  • Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
  • Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
  • Delivered quality patient care from admission to discharge through direct supervision of all nursing and ancillary staff.
  • Participated in continuing education programs and Oasis strategies, comprehensive assessment and reporting technique workshops to enhance training and nursing knowledge.
  • Stocked clinical workstations and procedure rooms with necessary supplies.
  • Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
  • Maintained adequate unit supplies to meet expected patient demands.
02/2019 to 12/2019
RN Clinical Manager Amedisys Home Health Services Bethlehem, PA,
  • Facilitated orientation, competencies and skills validation processes for RN, LPN, PT, PTA, OT, COTA, MSW, CNA, ST
  • Work from home Remote position with weekly facilitation of case conference, education, and performance reviews on location
  • Developed clinical staff with regular evaluations and annual feedback sessions.
  • Oversaw adherence to federal, state and company requirements and regulations.
  • Educated team members, patients and family members on care plans, medication regimes and protocols.
  • Rotated on-call responsibilities with other clinical supervisors per established schedule to address 24/7 patient care needs.
  • Improved client engagement with care planning and exceptional customer service.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
  • Observed strict safety measures, including checking medication dosages before administration to patients.
  • Imparted medical, operational and patient care knowledge to junior nurses to maximize performance and quality of team operations.
  • Counseled caregivers and families on end-of-life planning and educated on patient care options.
  • Coordinated with healthcare team to establish, enact and evaluate patient care plans.
  • Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
  • Used facility EMR system to update patient records, transmit prescriptions and transfer files.
  • Conducted patient assessments and diagnostic tests to provide physician with important patient health information.
  • Maintained infection control logs, streamlined charting process, and improved patient outcomes through training and leadership.
  • Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
  • Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
  • Communicated with primary care physicians or emergency care providers to relay patient needs.
02/2003 to 02/2019
RN Clinical Manager Amedisys Inc. Dallas, GA,
  • Worked several years with steady career advancement from field case manager, admissions RN, Quality Assurance manager, Quality Assurance Supervisor, Manager of Clinical Practice
  • Facilitated Quarterly QA meetings per CMS guidelines with 4 of Kindred Branches, draw conclusion on raw data, and implement strategic measures to enhance patient care outcomes.
  • Facilitated orientation, competencies and skills validation processes for RN, LPN, PT, PTA, OT, COTA, MSW, ST, CNA.
  • Conducted clinical interviews and assisted with hiring decisions for staff.
  • Developed clinical staff with regular evaluations and annual feedback sessions.
  • Oversaw adherence to federal, state and company requirements and regulations.
  • Educated team members, patients and family members on care plans, medication regimes and protocols.
  • Rotated on-call responsibilities with other clinical supervisors per established schedule to address 24/7 patient care needs.
  • Improved client engagement with care planning and exceptional customer service.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
  • Participated in continuing education programs and Oasis strategy workshops to enhance training and nursing knowledge. Oasis tips, cardiopulmonary program, Safe Stride Program, Joint Replacement Program, Dementia program trainings.
  • Administered oral, IV and intra-muscular medications and monitored patient reactions.
  • Consistently maintained core measures, patient satisfaction and HCAPs above 87-100%
  • Delivered quality patient care from admission to discharge through direct supervision of all nursing and ancillary staff.
  • Imparted medical, operational and patient care knowledge to junior nurses to maximize performance and quality of team operations.
  • Counseled caregivers and families on end-of-life planning and educated on patient care options.
  • Answered patient questions and provided take-home materials for further information.
  • Counseled patients and caregivers, providing emotional, psychological and spiritual support.
  • Executed appropriate steps for patient treatment following careful review of physician medical regimen.
  • Treated patients using pharmacological and non-pharmacological treatment modalities to address various disorders, diseases and injuries.
  • Trained and mentored new RNs on best practices, hospital policies and standards of care.
  • Coordinated with healthcare team to establish, enact and evaluate patient care plans.
  • Delivered quality care and comfort to patients with heart failure, pulmonary hypertension, pulmonary embolisms and end-stage renal disease.
  • Treated patients by administering various types of medications and therapies.
  • Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
  • Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
  • Administered oral, intramuscular and IV medications to patients and monitored responses.
  • Used facility EMR system to update patient records, transmit prescriptions and transfer files.
  • Addressed unit staff concerns, including staffing ratios, resource management, allocation of responsibilities and optimized workload management.
Education and Training
Expected in 2014
Bachelor of Science: RN To BSN Program
University Of Phoenix - Tempe, AZ
GPA:
Expected in 1988
Associate of Science: Associate RN
Mattatuck Community College - Waterbury, CT,
GPA:

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Resume Overview

School Attended

  • University Of Phoenix
  • Mattatuck Community College

Job Titles Held:

  • RN Clinical Supervisor
  • RN Clinical Manager
  • RN Clinical Manager

Degrees

  • Bachelor of Science
  • Associate of Science

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