Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Seasoned RN offering Clinical Manager and Quality Analyst expertise gained through 12 years in the industry of Home Healthcare. Compassionate about nursing and educating clinicians, physicians, and patients about home health. Hardworking, reliable, and loyal with strong skills in clinical performance and OASIS documentation as it relates to the diverse patient population that need care at home. Team oriented, multi-tasker, and most important passionate about home health.

  • Clinical and clerical/admin staff management
  • Provide support, education, and guidance to clinical team
  • Clinical process expertise related to Home Health Care and CMS requirements and regulations
  • Expertise in OASIS documentation and review
RN Clinical Nurse Manager , 08/2016 - 06/2020
Bayada Home Health Care Clinton, NC,
  • Manage staff of up to 30 clinicians including RN's, LPNs, PTs, PTA's, OTs, COTAs, SLP, and MSWs as well as office clerical and admin staff.
  • Responsible for oversight of office staff and daily operations.
  • Coordinate continuing education, weekly staff meetings, annual education, annual employee reviews, 90 day employee evaluations, and annual clinical on site employee evaluations.
  • Insure ACHC/CMS required logs are accurate and up to date.
  • Oversee ordering of clinical supplies to insure use of cost effective and appropriate supplies for patient care.
  • Audit employee documentation for accuracy. Provide feedback to clinical staff to make sure agency is in compliance with CMS requirements related to documentation.
  • Assist clinical staff with questions related to patient care and any issues that arise.
  • Assist patients with any concerns or complaints they have. Complete and log follow up phone calls with patients related to any complaint received.
  • Oversee intake department and review referrals for all info required to initiate patient care which includes H&P, F2F documentation within required timeline, medication list, and order for homecare. Triage referrals as needed.
  • Monitor employee capacity and assist with scheduling including new start of cares as well as routine visits. Report employee productivity to DON weekly.
  • Participate in quarterly QAPI meetings. Review CASPER reports and help management team develop plan to improve agency star rating and patient outcomes.
  • Audit charts of hospitalized patients as a learning opportunity to decrease future hospitalizations.
  • QA all OASIS documents for accuracy. Lock documents and communicate OASIS to CMS. Review and correct OASIS error reports from CMS. Bill RAPs and EOEs in a timely manner.
  • QA clinician created physician verbal orders for accuracy. Complete orders and fax to appropriate physician.
  • Assign peer quarterly chart audits to clinicians as well as complete 2 full chart audits monthly with roll up to DON.
  • Coordinate and manage all new employee clinical orientation.
  • Participate in manager on call rotation every 3-4 weeks.
  • Assign and manage clinician on call rotation quarterly.
  • Complete patient visits as needed when clinicians are at capacity.
  • Assist DON and administrator with miscellaneous tasks as needed.
  • Alternate DON when on vacation or unavailable.
  • Collaborate with management and administrative team to prepare for accreditation survey.
  • Assist DON to implement and activate emergency response plan as it relates to COVID-19 crisis.
Registered Nurse Case Manager, Home Health, 05/2008 - 08/2016
Bayada Home Health Care Cookstown, NJ,
  • Case managed up to 40 home health patients which included LPN and HHA oversight.
  • Trained, guided and mentored home healthcare clinicians as nurse preceptor.
  • Developed patient care plans, including overall patient health assessments and evaluations.
  • Administered oral, intramuscular and IV medications to patients and monitored responses.
  • Determined and coordinated appropriate level of care to meet individual patient needs.
  • Developed strong and trusting rapport with each patient to facilitate best possible care and assistance.
  • Collaborated in consults, patient care plans development, patient monitoring and evaluations with home care team.
  • Updated and maintained discharge plan of care with physician, members of healthcare team, patients, and families.
RN Floor Nurse, -
Medical Search International Portland, OR,
  • Initiated admissions, transitions and discharges by communicating with colleagues as well as patients and family members.
  • Treated patients by administering various types of medications and therapies as ordered by hospital physician.
  • Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns while completing documentation as required by hospital in a timely manner.
  • Administered oral, intramuscular and IV medications including blood products to patients and monitored responses.
  • Trained and mentored new RNs on skilled nursing procedures following best practice as a clinical preceptor.
  • Charge nurse when assigned by unit manager. Provided leadership to help staff with direct and indirect patient care and telemetry monitoring.
Education and Training
RN, COS-C: , Expected in 2017
Oasis Certification - ,

Successfully passed Oasis C certification examination to gain clinical expertise in relation to OASIS documentation.

Associate of Applied Science: Nursing, Expected in 2005
Penn Valley College - Kansas City, MO,

Completed nursing education from accredited college of nursing. Passed NCLEX exam to practice as RN in state of MO and KS.

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School Attended

  • Oasis Certification
  • Penn Valley College

Job Titles Held:

  • RN Clinical Nurse Manager
  • Registered Nurse Case Manager, Home Health
  • RN Floor Nurse


  • RN, COS-C
  • Associate of Applied Science

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