Hardworking Registered Nurse with success providing individualized patient care. Committed to delivering best-in-class patient care through effective education and counseling. Proven leadership focused on increasing and enhancing patient care and satisfaction. Streamline safety protocols for comprehensive patient care. Experienced Registered Nurse with over 32 years of experience in health care. Excellent reputation for resolving problems and improving customer satisfaction.
Skills
Intravenous Therapy
Precepting
Infection Control and Aseptic Procedures
Triaging
Setting Up Referrals
Infection Control Measures
Ear, Nose and Throat Care
Medical Laboratory Procedures
Staff Supervision
Admission / Discharge of pre-op and post-op patients
Care in Post Anesthesia Care Unit
Work History
RN, BSN, Surgical Services, 07/2009 - Current Veterans Health Administration – Tucson, AZ,
Managed care from admission to discharge, including patient assessments, care planning, health educations and discharge support.
Provided direct patient care, stabilized patients and determined next course of action.
Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use and disease management.
Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Implemented interventions, including medication and IV administration, catheter insertion and airway management.
Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
Managed care from admission to discharge, including patient assessments, care planning, health educations and discharge support.
Assessed vital signs, collected detailed patient history and noted other signs of patient health to make rapid, informed decisions regarding next steps in patient care.
Explained discharge instructions and arranged or confirmed transportation for patients not admitted to hospital.
Provided direct patient care, stabilized patients and determined next course of action.
Implemented interventions, including medication and IV administration, catheter insertion and airway management.
Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Delivered proper care to victims of domestic violence at urgent care clinic.
Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
Monitored patient condition, including interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
Prepared, administered and documented medications, including pills, injections and intravenous infusions on physician orders.
Patient Care Technician /Certified Health Unit Coordinator, 06/1989 - 05/2005 Mayo Clinic Health System – City, STATE,
Coordinated with other healthcare providers to build healthcare plans for patient's specific needs.
Consulted with patients and family members to discuss healthcare plans and outline care initiatives.
Maintained detailed records of medical supplies and ordered supplies as needed.
Scheduled referral appointments to other providers for patients needing specialized treatment.
Maintained professional demeanor while treating patients with respect and dignity.
Documented changes in patient health conditions and progress through scheduled check-ups and monitoring.
Created customized care plans, working with hospital staff and families to assess and meet individual needs.
Communicated with patients, ensuring that medical information was kept private.
Customer Service Cashier, 08/1987 - 06/1989 Shopko – City, STATE,
Maintained customer satisfaction with quick and professional handling of product returns.
Resolved customer complaints and maintained clean and tidy checkout area.
Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
Handled approximately daily credit and cash transactions for customers with accuracy and speed.
Counted money in drawers at beginning and end of each shift.
Maintained current knowledge of store promotions and highlighted sales to customers.
Set up new sales displays each 2 hours of preparation.
Education
No Degree: Nursing, Expected in - Viterbo College - La Crosse, WI, GPA:
No Degree: Education of Individuals in Elementary Special Education Programs, Expected in - University of Wisconsin - La Crosse - La Crosse, WI GPA:
Bachelor of Science: Nursing, Expected in 06/2020 - Western Governors University - Salt Lake City, UT GPA:
Associate of Science: Nursing, Expected in 05/2005 - Western Wisconsin Technical College - La Crosse, WI, GPA:
Associate of Science: Health Unit Coordination, Expected in 06/1989 - Western Wisconsin Technical College - La Crosse, WI, GPA:
High School Diploma: , Expected in 05/1987 - Caledonia High School - Caledonia MN, GPA:
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School Attended
Viterbo College
University of Wisconsin - La Crosse
Western Governors University
Western Wisconsin Technical College
Western Wisconsin Technical College
Caledonia High School
Job Titles Held:
RN, BSN, Surgical Services
Registered Nurse, Emergency Department
Patient Care Technician /Certified Health Unit Coordinator
