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RN Branch Director Resume Example

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KC
RN BRANCH DIRECTOR
Summary

Smart and focused RN/BDproudly touting exemplary leadership and management skills. Successful leader with understanding of and commitment to best practices. Expert in nursing and medical industry protocols. Customer-focused Branch Director trained to handle issues and remain level-headed at all times. Offering over 6 years of expertise overseeing staffing, leadership and management for organizations in the Nursing industry. An enthusiastic personality with skills in leadership and communication.. Dedicated professional promoting effective communication and leadership skills through a career spent working with all types of personalities in various industries. Looking for a Branch Director position where a polished background and an enthusiastic personality will be highly valued. Seasoned Financial Management professional with proven expertise in accounting processes, systems oversight and compliance reporting. Knowledgeable about AP/AR, contract administration, budgeting and all other aspects of successful financial operations. Talented team builder and supervisor with expertise to develop and maintain consistent, accurate and legal accounting structures.

Skills
  • Budgeting
  • Staff Management
  • Patient Care
  • Scheduling
  • Data Entryr
  • Data Entry
  • Employee Training
  • Case Management
  • Budget Management
  • Managed Care
  • Material Safety Data Sheets (MSDS)
  • Educational Materials
  • Educational Programs
  • Policy Development
  • Program Evaluation
  • Community Health
  • Health Education
  • Inventory Management
  • Risk Management
  • Public Relations Campaigns
  • Customer Billing
  • Inventory Control
  • Data Collection
  • Wound Care
  • Sales
  • Sales Goals
  • Office Management
  • Insurance Knowledge
Experience
Res-Care, Inc. | Garrochales , PRRN Branch Director12/2020 - Current
  • Stayed abreast of local, state and federal regulations to bolster compliance of corporate procedures.
  • Provided outstanding coaching to team of 15 employees, which boosted efficiency and morale within department.
  • Leveraged communication to identify solutions to issues while diminishing conflicts.
  • Oversaw all scheduling procedures for department and directed team members in setting and achieving personal goals.
  • Developed and cultivated long term relationships with prospects and customers by using variety of skills, including nursing skills, education to all clinicians and work closed with physicians regarding patients.
  • Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
Accentcare | Tomball , TXRn Clinical Supervisor05/2019 - 12/2021
  • Conducted clinical interviews and assisted with hiring decisions for staff of 10
  • Educated team members, patients and family members on care plans, medication regimes and protocols.
  • Facilitated orientation, competencies and skills validation processes for Rn and LPN
  • Rotated on-call responsibilities with other clinical supervisors per established schedule to address 24/7 patient care needs.
  • Improved client engagement with care planning and exceptional customer service.
  • Developed clinical staff with regular evaluations and annual feedback sessions.
  • Oversaw adherence to federal, state and company requirements and regulations.
  • Delivered quality care and comfort to patients with heart failure, pulmonary hypertension, pulmonary embolisms and end-stage renal disease.
  • Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
  • Conducted patient assessments and diagnostic tests to provide physician with important patient health information.
  • Administered oral, IV and intra-muscular medications and monitored patient reactions.
  • Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
  • Maintained adequate unit supplies to meet expected patient demands.
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
  • Trained and mentored new RNs on best practices, hospital policies and standards of care.
  • Developed and maintained quality care systems and standards, including creating and improving medical protocols and guidelines.
  • Maintained infection control logs, streamlined charting process, and improved patient outcomes through training and leadership.
  • Delivered quality patient care from admission to discharge through direct supervision of all nursing and ancillary staff.
  • Answered patient questions and provided take-home materials for further information.
  • Coordinated with healthcare team to establish, enact and evaluate patient care plans.
  • Addressed unit staff concerns, including staffing ratios, resource management, allocation of responsibilities and optimized workload management.
  • Participated in continuing education programs aand I services workshops to enhance training and nursing knowledge.
  • Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
  • Communicated with primary care physicians or emergency care providers to relay patient needs.
  • Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
  • Developed and adapted individualized treatment plans according to patient recovery goals.
Accentcare | Addison , TXRN Clinical Supervisor11/2015 - 05/2019
  • Improved client engagement with care planning and exceptional customer service.
  • Educated team members, patients and family members on care plans, medication regimes and protocols.
  • Facilitated orientation, competencies and skills validation processes for RN and LPN
  • Rotated on-call responsibilities with other clinical supervisors per established schedule to address 24/7 patient care needs.
  • Oversaw adherence to federal, state and company requirements and regulations.
  • Conducted clinical interviews and assisted with hiring decisions for staff of 20
  • Developed clinical staff with regular evaluations and annual feedback sessions.
  • Counseled patients and caregivers, providing emotional, psychological and spiritual support.
  • Administered oral, intramuscular and IV medications to patients and monitored responses.
  • Delivered quality patient care from admission to discharge through direct supervision of all nursing and ancillary staff.
  • Participated in continuing education programs and in service workshops to enhance training and nursing knowledge.
  • Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
  • Stocked clinical workstations and procedure rooms with necessary supplies.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
  • Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
  • Executed appropriate steps for patient treatment following careful review of physician medical regimen.
  • Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
  • Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
  • Used facility EMR system to update patient records, transmit prescriptions and transfer files.
  • Trained and mentored new RNs on best practices, hospital policies and standards of care.
  • Developed and maintained quality care systems and standards, including creating and improving medical protocols and guidelines.
Acadia Healthcare Inc. | Bothell , WAOffice Manager05/1995 - 11/2015
  • Increased office organization by developing filing system and customer database protocols.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Distributed company correspondence, including memos and updates to reinforce and apprise departments and divisions of corporate objectives and developments.
  • Managed office inventory and placed new supply orders.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Oversaw digital patient charting, including data entry and administrative duties regarding insurance, billing and accounts receivable.
  • Elevated customer satisfaction ratings by resolving client and case issues effectively.
  • Handled supply purchases and inventory management for office operations and equipment maintenance.
  • Greeted visitors promptly and directed to correct locations.
  • Instituted and built dynamic team of astute and successful administrative professionals which supported all corporate growth and productivity objectives.
Education and Training
Murray State College | City, StateAssociate of Arts in Nursing05/2011
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Resume Overview

School Attended

  • Murray State College

Job Titles Held:

  • RN Branch Director
  • Rn Clinical Supervisor
  • RN Clinical Supervisor
  • Office Manager

Degrees

  • Associate of Arts in Nursing

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