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RMA Clerk Resume Example

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RMA CLERK
Professional Summary
Reliable and hardworking warehouse operator committed to getting each job done as quickly, efficiently and safely as possible. Warehouse worker with strong work ethic and 15+ years hands-on experience.
Skills
  • Forklift operation
  • Quality inspection
  • Troubleshooting
  • Deadline-driven
  • Material handling
  • Hard working and self-motivated
  • Inventory management
  • Organized
Work History
RMA Clerk, 01/2013 to 08/2015
Westcon Group – 595 Perry Rd, Plainfield, IN 46168
  • I currently work as the RMA clerk for Westcon Group.
  • My job duties include receiving in and processing RMA orders in a timely manner.
  • I use SAP software to verify that orders returned are correct and notify the appropriate people when they are not.
  • I use Microsoft word, and excel in addition to SAP for my daily tasks.
  • In addition to working as the RMA clerk I have worked on the shipping side as a team leader and shipping clerk.
  • My duties as team leader were to organize and distribute orders to be picked and then direct others to process these in a timely manner.
  • I am certified to drive several types of forklifts and can use SAP to ship orders.

Material Handler, 11/2005 to 10/2013
Fedex Express – 6648 S Perimeter Rd, Indianapolis, IN 46241
  • Operated a tug for my work operation shuttling containers to and from the lines they are loaded on.
  • Past duties include loading and unloading aircraft, driving loading equipment to the planes and mating them, loading containers that will in turn be loaded into the airplanes, an assortment of paperwork duties, and preformed the job of load captain for my work group as needed.

Package Handler, 04/2007 to 06/2008
Emerson Climate Technologies – 6579 W 350N # A, Greenfield, IN 46140
  • I was responsible for picking and packing orders to distribute to customers.
  • I worked on the dock as a truck loader, and temporary team leader.
  • I was trained to drive several types of forklift equipment such as order pickers and wire guided forklifts.
  • As a team leader my job was to load trucks and fill out shipping labels as needed.
  • I was in charge of 3 to 5 people and my duties included passing out daily assignments, tracking my peoples progress, and help with the order picking if we were behind in our quota.

Department Manager, 09/2005 to 10/2007
Walmart Neighborhood Market – 8010 E 38th St, Indianapolis, IN 46226
  • Started out as the General Merchandise manager, and then later I was moved to Dairy/Frozen Foods area.
  • As the department manager of those areas I was responsible for ordering certain items as needed.
  • I gave the overnight stockers instructions on what was required, and assigned duties as needed.
  • I built displays and generally helped out other areas as needed.( This particular store is no longer in service.).

Cannon Crewmember / Training room clerk, 11/2002 to 09/2005
U.S. Army – 10012 S. Riva Ridge Loop Fort Drum, New York 13602-5028
  • I started my military service as a member of a Howitzer crew.
  • Duties included driving the different vehicles, and operating the equipment as different jobs were assigned to me.
  • Was then given an office oriented job writing memos, making presentations and writing reports for my command group as well as being a driver for the First Sergeant.
  • I was in charge of my military units, promotions, demotions, awards and personal records.
  • I was deployed for the most part of my service.

Unemployed, 04/2001 to 11/2002
Unemployed
  • For several months I was unemployed until my enlistment in the military.

Freezer Forklift Driver / Inventory control, 05/1997 to 06/2001
Crossroad Farms Dairy – 400 S Shortridge Rd, Indianapolis, IN 46219
  • Operated and maintained the pallet wrapping machine in the freezer.
  • I made inventory tracking labels for the completed pallets of ice cream, and drove the forklift as needed.
  • I was in charge of breaks in the frozen area, as I was trained on all positions.
  • I packed ice cream briefly before applying for the freezer position.

Forklift Driver and Shipping Clerk, 05/1993 to 04/1997
Custom Medical Specialties Inc – 444 Brookville Parkway Indianapolis, In 46239
  • I was responsible for picking orders with the forklift and by hand.
  • Other duties included, shipping the orders through different trucking companies.
  • Cleaned warehouse and helped out in the office as needed filing reports.
  • This company is no longer in business.

Wave Planner/ Outbound Coordinator, 08/2015 to Current
Americold – 3320 S Arlington Ave, Indianapolis, IN 46203

Education
High School Diploma: 1993
Warren Central High School - 9500 E 16th St, Indianapolis, IN 46229
General Studies
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Resume Overview

Companies Worked For:

  • Westcon Group
  • Fedex Express
  • Emerson Climate Technologies
  • Walmart Neighborhood Market
  • U.S. Army
  • Unemployed
  • Crossroad Farms Dairy
  • Custom Medical Specialties Inc
  • Americold

School Attended

  • Warren Central High School

Job Titles Held:

  • RMA Clerk
  • Material Handler
  • Package Handler
  • Department Manager
  • Cannon Crewmember / Training room clerk
  • Unemployed
  • Freezer Forklift Driver / Inventory control
  • Forklift Driver and Shipping Clerk
  • Wave Planner/ Outbound Coordinator

Degrees

  • High School Diploma : 1993

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