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RMA Resume Example

Resume Score: 80%

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D
RMA
Summary

Detailed understanding of protocols governing medical test preparation and documentation. Dependable medical team member with 10 years of experience in a medical office settings. Empathetic, effective, and motivated with knowledge and compassion. Friendly and helpful in patient interactions.

Talented at supporting office operations and physicians by coordinating and safely documenting patient information. Friendly and helpful in patient interactions to improve satisfaction ratings and patient loyalty. Resourceful RMA with 10 years of experience in medical and administrative assistance. Comprehensive background in accurately recording patient health information, taking vital signs, and processing client needs.

Skills
  • EMR Experience
  • Excellent Collaborator
  • Seasoned Professional
  • Medication Adherence
  • Direct/Indirect Patient Care
  • Venipuncture and phlebotomy
  • Specimens collection and processing
Experience
RMA
Mckinney, TX
QuestCare Medical Clinic/Mar 2017 to Current
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Educated patients about medications, procedures and physician's instructions.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs.
  • Acted as liaison between physician and patient, answering questions and delivering test results.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Performed routine tests such as urine dip stick, flu, strep, mononucleosis, urine pregnancy, and COVID.
  • Communicated with patients by phone and via written correspondence.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
Medical Case Manager
Naperville, IL
RSA Medical /Jun 2014 to Sep 2016
  • Determined and coordinated appropriate level of care to meet individual patient needs.
  • Collaborated with different disciplines to provide cohesive care to patients.
  • Assisted patients in receiving high-quality, appropriate care with best possible results.
  • Lowered costs while improving care quality by coordinating services and collaborating with dedicated healthcare team.
  • Listened attentively to patients needs and medical history.
  • Identified gaps or barriers in treatment plans.
  • Empowered patients to utilize their insurance plan network to seek appropriate and timely care.
  • Self directed work environment.
  • Call Center Setting.
RMA
Dayton, OH
Advantage On Call/Mar 2016 to Aug 2016

Podiatry-

  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Educated patients about medications, procedures and physician's instructions.
  • Scheduled appointments for patients via phone and in person.
  • Prior A uthoriztion on medications and MRI's.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Collaborated with physician during examination and procedures, producing needed tools or supplies.
  • Discussed proper nail and foot care with patients soliciting preventative care guidelines.
  • Reviewed discharge instructions and prescription information for accuracy and delivered to patients at checkout.

Pulmonary-

  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Educated patients about medications, procedures and physician's instructions.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Scheduled patients' appointments for office visits and for procedures such as bronchoscopy and thoracentesis.

Prior Authorization Manager for DME-

  • Call Setting Environment.
  • Answered calls and spoke with physician office to retrieve patients information and diagnosis.
  • Performed detailed medical reviews of prior authorization request, following established criteria and protocols.
  • Maintained files for referral and insurance information, entering referrals into system.
  • Provided accurate information to all parties, including patients, insurance providers, healthcare staff and office personnel by using effective written and verbal communication skills.
RMA
Naperville, IL
DuPage Medical Group/Sep 2007 to Jun 2014

Internal Medicine 6 years-

  • Used Eclinical and EPIC software
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Educated patients about medications, procedures and physician's instructions.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Scheduled appointments for patients via phone and in person.
  • Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
  • Prepared patients for examinations, taking vital signs and updating medical histories.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Labeled blood vials with critical information like time of collection, date and patient name.

Gastroenterology-

  • Used EPIC software
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Prepared patients for examinations, taking vital signs and updating medical history.
  • Scheduled appointments for in office visits and procedures.
  • Answering patient calls, verifying procedure dates, explaining colon prep and procedure with patient.
  • Traveling between 3 hospitals and immediate care.
Education and Training
Some College (No Degree): Medical AssistantEverest CollegeIllinois
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • QuestCare Medical Clinic
  • RSA Medical
  • Advantage On Call
  • DuPage Medical Group

School Attended

  • Everest College

Job Titles Held:

  • RMA
  • Medical Case Manager

Degrees

  • Some College (No Degree) : Medical Assistant

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