LiveCareer-Resume

rideshare driver resume example with 5+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Proactive Cashier for 3 months than promoted as Shift Supervisor with experience over 3 years overseeing accurate performance of daily tasks.

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Motivated team leader with experience safely operating equipment and enforcing company policies. Focused with attention to detail, exemplary communication and exceptional mechanical abilities. Positive and knowledgeable about safety standards, customer relations and inventory management. Highly professional, team-oriented and proactive in organizing workflows and resources to meet shift demands. Motivated and enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.

Skilled Rideshare Driver bringing successful record efficiently transporting passengers and achieving high satisfaction ratings. Monitors traffic to revise planned route and avoid delays. Maintains and cleans vehicle regularly inside and out, keeps snacks available and offers each guest exceptional service. Flexible hard worker ready to learn and contribute to team success.

Skills
  • Store opening and closing
  • Verbal/written communication
  • Employee engagement and motivation
  • Money Transfer Systems
  • Hard-working
  • Punctuality
  • Payment processing
  • Equipment troubleshooting
  • Customer relations
  • Cash register operation
  • Scanner operations
  • Effective customer upselling
  • Bank deposits
  • ID verification
  • Customer assistance
  • Returns and exchanges
  • Cash drawer balancing
  • Labor and food cost control
  • Safety awareness
  • Team Supervision
  • Issue and conflict resolution
  • Organizational skills
  • Active listening
  • Technology-driven navigation
  • Safety-focused
  • Clean DMV record
  • Map reading expert
  • Local street knowledge
  • Defensive Driving
  • Customer service
Education and Training
Himalayan International Residential School PO Rajganj, Dist, Siliguri, West Bengal 735134, In, Expected in 03/2013 High School Diploma : - GPA :
Bronx Community College of The City University of New York The Bronx, NY Expected in Associate of Science : - GPA :
Experience
Lyft - Rideshare Driver
Fiskdale, MA, 04/2018 - Current
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Followed safety rules to keep clean driving record with no accidents or incidents.
  • Cleaned vehicle regularly to maintain professional appearance.
  • Achieved consistently high customer scores due to exceptional service.
  • Drove passengers from pick-up points to deliver to destination.
  • Used advanced driving techniques to better improve time management and safety.
  • Offered riders information about local attractions and restaurants.
  • Helped passengers feel comfortable by keeping pleasant temperatures and clean bus interiors.
  • Maintained strict compliance with safety rules for passenger and driver protection.
  • Followed regular schedule of pickups for individual customers and groups.
  • Worked well with dispatchers to communicate route and schedule changes.
  • Inspected vehicle and personally handled routine upkeep.
  • Managed unexpected emergencies and route changes with calm and professionalism.
Ace Hardware - Shift Supervisor
Broken Arrow, OK, 05/2016 - 08/2019
  • Assisted upper management with daily operations to meet standards of service and quality.
  • Resolved customer complaints and reported issues to senior management.
  • Completed opening and closing duties to facilitate business operations.
  • Collaborated with team members to improve performance and implement training updates.
  • Patrolled work areas to inspect operations, identify concerns and implement corrective actions.
  • Created fun team building activities to engage staff in up-selling to meet revenue targets.
  • Coordinated shift-based inventory receiving, auditing and restocking.
  • Delegated tasks to employees and monitored activities and task completion.
  • Supervised, motivated and led employees to maintain productivity and customer service levels.
  • Upheld company standards and compliance requirements for operations and cleanliness.
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Coordinated daily shift changes to facilitate tasks and handle special needs or requests.
  • Generated reports to assess performance and adjusted workflows to realign with targets.
  • Documented production levels, materials used and special incidents to keep management informed of daily activities.
  • Oversaw timely execution of promotions and marketing programs.
  • Implemented continuous improvement programs to increase productivity, improve quality and reduce costs.
Sportsman's Warehouse - Cashier/Customer Service
Albany, OR, 05/2016 - 08/2016
  • Welcomed customers, offering assistance to help find store items.
  • Greeted customers and responded to informational requests.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Redeemed coupons and cross-sold products to maintain customer satisfaction levels.
  • Refilled and rotated items on shelves to maintain well-stocked inventory.
  • Maintained cleanliness and presentation of stock room and production floor.
  • Maintained work area and kept cash drawer organized.
  • Counted and balanced cashier drawers.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Processed customer payments quickly and returned exact change and receipts.
  • Scanned items and checked pricing on cash register for accuracy.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Built and maintained productive relationships with employees.
  • Managed cashier shifts and breaks.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Resolved issues with cash registers, card scanners and printers.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
  • Stayed up to date on current item discounts to support promotions.
Additional Information

COMPUTER SKILLS

  • Microsoft Office.

INTERPERSONAL SKILLS

  • Ability to work under pressure
  • Communication skills
  • Detail-oriented
  • Multitasking
  • Organizational Skills
  • Outgoing
  • Time Management

CERTIFICATION/LICENSES

  • Driver's License
  • Food Safety Certificate
Languages
English :
Full Professional
Negotiated :
Bengali :
Native/ Bilingual
Negotiated :
Hindi :
Full Professional
Negotiated :
Nepali :
Professional
Negotiated :

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Resume Overview

School Attended

  • Himalayan International Residential School
  • Bronx Community College of The City University of New York

Job Titles Held:

  • Rideshare Driver
  • Shift Supervisor
  • Cashier/Customer Service

Degrees

  • High School Diploma
  • Associate of Science

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