Results-producing management career demonstrating year-over-year improvements in customer service ratings and team productivity. Strong decisive operations and customer service leader with excellent analytical, organizational, team building and planning skills. Maintain uncompromising focus on high-quality standards and bottom-line profit improvement. Skilled negotiator with effective technical and communication abilities. Excel at turning under-producing individuals into teams that work efficiently and exceed all expectations. Customer-service oriented and excellent at performing crisis management and ensuring customer loyalty and increasing bottom line revenues. Exceptional tenure, skilled in providing effective leadership in fast- paced, deadline-driven environments.
*Customer Service *Sales/Marketing Management *Operations Management
*Project Management *Staff Supervision *Crisis Management
*Staff Mentoring *Time Management *Clinical Safety
*Patient Advocate *Community Outreach *Ground Security
Currently working as a rideshare driver as I have been caring for my parents. The flexibility has been very helpful. They are doing well now and it is time to introduce myself back into the work force. Working with Uber and Lyft has been great experience. I have met many great individuals and have been able to apply my experience working with people.
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