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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Bilingual Reverse Mortgage Specialist with over 10 years experience in helping seniors improve their financial situations with the help of FHA HECM Loans ultimately changing life's. 

Loan Officer with a unique set of solutions for every problem. Creative in decision making, while careful in taking conservative risks to increase sales and customer retention.
Skills
  • Strong banking ethics
  • Bilingual in Spanish and Italian
  • Complex problem solving
  • Goal-oriented
  • People-oriented
  • Excellent work ethic
  • Financial analysis aptitude
  • International finance talent
  • Practiced at FHA loan process
  • Positive attitude
  • Flexible
  • Team player
Work History
11/2006 to 2010 Reverse Mortgage Specialist Del Monte Foods | Rogers, AR,
  • Created strategies to develop and expand existing customer sales, which resulted in a 50% increase in annual sales
02/2011 to 07/2013 Reverse Mortgage Consultant MedLife International Bank | City, STATE,
  • Maintained strict confidentiality of bank records and client information.
  • Complied with regulatory requirements, including the Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
09/2013 to 11/2014 FHA HECM Associate The Federal Savings Bak | City, STATE,
  • Originated, reviewed, processed, closed and administered customer loan proposals.
2015 to Current Senior Production Associate MLS Mortgage Corporation | City, STATE,
  • Maintained friendly and professional customer interactions.
Education
Expected in 1965 Associate of Arts | Business Administration Gavilan Junior College, Gilroy, CA GPA:
Expected in 1968 BBA | Busines Administration and Business Law San Jose State, San Jose, CA GPA:
Accomplishments
  • Repeatedly commended by superiors for excellent customer service.
  • Developed a program for Seniors to be able to solve financial problems and experience a better way of life.
  • Recipient of The Presidents Volunteer Service Award for helping address the most pressing needs in our community and country.
  • Recipient of the Spirit of Solano County Award by the Hispanic Chamber of Commerce for taking an active role for the betterment of Solano County.
  • First Hispanic Businessmen Honored as Honorary Commander of Travis Air Force Base 60th DS Squadron and by the 349th AMW for distinguished contributions to our National Defense.

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Resume Overview

School Attended

  • Gavilan Junior College
  • San Jose State

Job Titles Held:

  • Reverse Mortgage Specialist
  • Reverse Mortgage Consultant
  • FHA HECM Associate
  • Senior Production Associate

Degrees

  • Associate of Arts
  • BBA

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