Returns Processor Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Welcoming and intelligent worker with proven history of accuracy, efficiency and punctuality. Skilled with great attention to detail and organization skills. Resourceful and outgoing professional with training in pos software.

Reliable warehouse worker with strong background facilitating workflow in facilities. Deliver accurate inventory control and proficient operation of standard warehouse equipment. Offering various exceptional warehouse and computer skills.

Reliable warehouse professional with excellent multi-tasking and decision making skills. Adept and maintaining productivity and accuracy in fast-paced and high-stress work environment.

  • Returns and exchanges
  • Payment processing
  • Scanner operations
  • Customer greeting
  • Merchandise restocking
  • Loss prevention
  • Package loading
  • Materials handling and transport
  • Multitasking
  • Friendly, positive attitude
  • Flexible
  • Reliable and trustworthy
  • Process management
  • Able to lift and carry items.
  • Time management
  • Warehouse operations
  • Report creation
  • Materials transport
  • Dependable and reliable
  • Stockroom procedures
  • Adaptive team player
  • Product organization
  • Report generation
10/2020 to 01/2021 Returns Processor Connection | Mcclellan, CA,
  • Managed product returns professionally and quickly to maintain customer satisfaction.
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
  • Distributed new merchandise efficiently to different departments.
  • Collected merchandise from store and searched back-end locations for customer purchases.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Processed returned items in accordance with store policy.
  • Processed customer payments quickly and returned exact change and receipts.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
10/2020 to 01/2021 Sorter Cassella Waste Systems, Inc. | Charlestown, MA,
  • Communicated clearly and effectively with colleagues to facilitate workflow and troubleshoot issues needed.
  • Attentively monitored machines which automatically measure, sort or inspect products, calibrating equipment settings to correct for process lags.
  • Operated standard warehouse equipment to load, unload and transfer products, taking extra precaution when moving fragile materials.
  • Thoroughly sorted through containers of materials and made determinations on grade or acceptability.
  • Organized and marked materials with indications such as grade or acceptance-rejection status.
  • Contributed to operational efficiency by maintaining cleanliness of conveyor and areas surrounding sorting line.
  • Scanned packages with RF scanner, sorted packages and palletized products according to warehouse or shipping destination.
  • Opened bags and cartons received in warehouse, sorted contents according to product type and number and confirmed quality of products received.
08/2020 to 10/2020 Warehouse Worker Chefs Warehouse | Usa ● Westminster, MD,
  • Identified defective, incorrect or missing merchandise and promptly reported to supervisor.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Noticed damaged products and removed from received shipments to be processed for refund or replacement.
  • Prepared inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers.
  • Logged unit quantities and entered data within inventory database to facilitate records maintenance.
  • Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.
  • Noted current product inventory levels to support completion of order requests and audits.
  • Communicated with internal staff members and management to facilitate timely product flows.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Evaluated challenging warehouse situations and resolved issues to comply with company guidelines and maintain good process flows.
  • Lifted materials of varied weights on regular basis to transport items to proper warehouse locations.
  • Recognized defective material and reported issues to management to facilitate prompt resolution.
  • Identified safety hazards and notified management to determine proper resolution of issues.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Staged and sorted multiple types of products for loading to comply with preset instructions.
  • Tagged unmarked merchandise with item number.
  • Received deliveries, scanned packages and updated orders in internal database to enable efficient order processing and fulfillment.
  • Stood for extended time periods to perform packaging tasks to complete order fulfillment process.
  • Affixed accurate labels to customer packages to prevent unnecessary delays in loading and shipping of ordered goods.
  • Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
  • Moved large and bulky items up to 40 pounds manually or with equipment such as clothes bines and boxes.
Education and Training
Expected in 06/2016 High School Diploma | Aragon High School, San Mateo, CA GPA:

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Resume Overview

School Attended
  • Aragon High School
Job Titles Held:
  • Returns Processor
  • Sorter
  • Warehouse Worker
  • High School Diploma

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