Dedicated and focused administrative professional who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Experienced in all aspects of customer service, administration, and sales. Seeking a challenging role of increased responsibility and authority.
Theta Phi Alpha philanthropic fraternity, Alpha Kappa Delta Sociology/Criminology Honor Society, Cleveland State University Scholars Program
Job responsibilities include maintaining vendor relations, merchandising, answering phone calls, resolving customer complaints, store equipment repairs, transportation and logistics, auditing, filing, customer service, handling of hazardous materials, operating powered equipment, faxing, scanning, cleaning, and shipping
Responsibilities include organizing files, answering and routing multiple phone calls, resolving customer issues and complaints, tax exempt management, operating powered equipment, point of sale register, merchandising, faxing, mail dispersal, scheduling, online order management, use of Microsoft word and Excel, sales, processing credit applications
Job responsibilities - pricing, sales, merchandising and signage, answering phones, stocking, online and eCommerce sales, credit application processing, customer service, presentations, grassroots local marketing campaigns, budgets
Earned a degree in Criminology with a minor in psychology
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