16 years management and supervisory work in healthcare administration and public relations/photojournalism Managed healthcare personnel, administration, logistics and budgets exceeding several million dollars Implemented and managed third party insurance collection program at Letterman Army Medical Center Expertise in recruitment of healthcare professionals Staff training and supervision Successful track record in pharmaceutical sales Career Achievements Led and managed Patient Administration Division of an acute care hospital directly servicing over 10,00 soldiers and civilians in a hostile fire zone supporting NATO peacekeeping operations in the Balkans Led initiative to establish accounting and tracking procedures to insure all healthcare costs for non-U.S. NATO military were recouped for military members supporting NATO peacekeeping operations in the Balkans, this action resulted in the capture of over $500,000 in healthcare dollars. Successfully planned and executed key training and prepared officers for deployments to Korea and Bosnia, programs recognized as 'Best in Battalion' Quickly developed and initiated a country-wide patient pre-registration program for all Bosnian peacekeepers, cutting patient processing times by fifty percent and greatly increasing physician productivity Responsible for $200,000 increase in third party insurance revenue Consistently increased product market share in anti-hypertensive drug category in competitive sales territory Successfully commanded unit with the largest span of control in the entire organization Developed and initiated hospital records review committee which resulted in facility exceeding Joint Commission on Accreditation of Healthcare Organization standards
Retired Military OfficerU.S. Army
A highly organized, take charge professional with more than 17 years management and professional experience.
Proven track record of success.
solving and decision making skills with the ability to develop and implement effective action plans.
Excellent communications skills.
A team leader, providing.
motivation, training and encouragement by example.
Promoted Novartis Pharmaceutical products and developed consultative customer relationships with key physicians.
Implemented and executed national product strategy and regional tactics.
Conducted impactful product presentations' tailored to customers unique requirement Consistently increased product market share in anti-hypertensive drug category Achieved a top ten highest academic, training and testing average among newly hired representatives nation-wide received several rapid recognition awards for customer service efforts.
1991M.B.A:Golden Gate University - Management MarketingSan Francisco, CAManagement Marketing
1987B.S:University of Scranton - MarketingScranton, PAMarketing
American College of Healthcare Executives
Military Officers Association
academic, communications skills, customer service, decision making, team leader, market, presentations, problem
solving, requirement, strategy, unique