Motivated Account Representative with 20 years of extensive sales, customer service, product marketing and accounting management experience who excels at building a loyal customer base to achieve both short and long-term organization sales goals.
Summary of Skills: · Client Relations · Proficiency with Microsoft Office Suite and web-based reporting tools · Training and Development · Business Recovery and Sustainability · Account Maintenance · Experience with Conflict Resolution · Excellent written and verbal communication skills
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Cross-sold services at a rate of 30%, upgrading customers to different plans and product packages.
Ranked as a top performer, averaging 112% above sales quota monthly
Applied Science Marketing & Retailing
1st place Phi Beta Lambda Public Speaking Nationally
1st place PHI Bets Lambda Public Speaking Statewide
2000-2001 Who's Who Among Students in American Junior College
General Studies
Client Relations
Multi-Task Management
Customer Needs Assessment
Account Management
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