Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Smart retail team member dedicated to providing exemplary customer service and engagement. Honest and punctual professional with multi-tasking and problem solver talents.

Multi-talented retail team member with 5 years of experience boosting sales and increasing profits by motivating staff and assisting customers. Results-driven focus on monitoring staff member performance and offering advice on effective sales methods. Successful at resolving complex issues by working closely with employees, suppliers and customers.

Dedicated and hardworking [Job Title] able to lead and motivate retail workers to provide exceptional service every time. Knowledgeable about all aspects of store operations and able to target improvements and enhance operations. Ready for new professional challenges and seeking career-oriented position.

Customer service-oriented professional with enthusiastic personality and skills in [Skill] and [Skill]. Ready to apply experience in [Area of expertise] in retail position with exciting organization.

  • Customer outreach
  • Driving business growth
  • Store growth planning
  • Creating store processes
  • Leadership development
  • RFI Scanners
  • Problem resolution
  • Customer service
  • Organization
  • Communications
  • Inventory tracking proficiency
  • Optimal storage organization
  • Utilization reports
  • Inventory tracking
  • Stocking understanding
  • Materials transport
  • Dependable and reliable
  • Product organization
  • Adaptive team player
02/2015 to Current Retail Team Member Hudson Group | Camas, WA,
  • Cleaned work areas following each shift by removing trash and sweeping up the restrooms, dining area, line area, cash, and back of the house.
  • Packaged meals using wax papers proper bags size, salad and soup containers while proportioning the right amount. double-checked package labels for accuracy to maintain customer satisfaction with orders.
  • Complete lines cleaning for efficiently and safety.
  • Goal is to keep customer satisfactory at 100%.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Helped customers by answering questions and locating merchandise.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Prepared products for promotional sampling during in-store demonstrations.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Supported managers with organizing store and showcasing new items in eye-catching displays.
  • Engaged shoppers, providing assistance and information on merchandise and product features.
  • Followed all company policies, rules and procedures to promote company goals and maintain safety.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Bagged, wrapped and packaged purchases according to customer needs.
  • Initiated friendly conversation with each customer to determine level of assistance required.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Completed all assigned training to stay updated on important policies and procedures.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
01/2018 to 10/2019 Inventory Associate Hd Supply | Irvine, CA,
  • Prepared inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers.
  • Factored in special circumstances and routine needs when placing new supply orders.
  • Tracked inventory usage, documented discrepancies and maintained overall count.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Maintained accurate order and shipment forms and inventory documentation to facilitate timely material flow.
  • Performed inventory counts and ordered materials.
  • Maintained inventory and supply levels to manage production workflows.
  • Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
  • Navigated powered lift trucks safely to move items throughout warehouse and reduce injury risk.
03/2018 to 01/2019 Sanitation Worker Regional Medical Center | Anniston, AL,
  • Handled, used and stored hazardous chemical cleaners correctly to prevent injury or illness.
  • Took out garbage and recycling daily.
  • Cleaned interior and exterior windows in office building.
  • Sanitized floors and walls to protect workers.
  • Stocked supplies in restroom and other stations throughout office building.
  • Applied industrial chemicals safely to clean surfaces in [Type] environment.
  • Used brooms, mops and vacuum cleaners to remove dirt and debris from floors.
  • Utilized Personal Protective Equipment (PPE) correctly.
  • Set up machinery parts for next day's operations.
  • Complied with company policies regarding safe storage of chemicals.
  • Followed sanitation schedule and documented cleaning activities.
  • Cleaned productions areas effectively and efficiently.
Education and Training
Expected in 07/2014 High School Diploma | Bell Senior High School, Bell, CA GPA:

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Resume Overview

School Attended

  • Bell Senior High School

Job Titles Held:

  • Retail Team Member
  • Inventory Associate
  • Sanitation Worker


  • High School Diploma

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