retail team leader f e c front end coordinator resume example with 11 years of experience
Personable and responsible Cashier with 5 years in retail and customer service. Solid team player with upbeat, positive attitude.Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
- Courteous demeanor
- Sharp problem solver
- Seasoned in conflict resolution
- Customer service expert
- Adaptive team player
- Strong customer relationship builder
- Cash handling
- Food handling knowledge
Customer Interface
- Greeted customers upon entrance and handled all cash and credit transactions.
- Assisted customers over the phone regarding store operations, product, promotions and orders.
Multi-tasking
- Cashiered with two cash registers at once in tandem to maximize customer flow.
Spring Hill, FL, 12/2012 - Current
- Provide customer service, Assign employees to specific duties, Direct and supervise employees, Enforce safety, health, and security rules and Hire, train, and evaluate personnel Advise clients or customers, Answer customer or public inquiries, Arrange merchandise display, Clean rooms or work areas, Greet customers, Inspect merchandise, Sell merchandise, Use computers to enter, access or retrieve data, Use sales techniques, Provide Customer Service.
City, STATE, 11/2011 - 09/2012
- Provide Customer Service, Advise clients or customers, Answer customer or public inquiries, Arrange merchandise display, Clean rooms or work areas, Greet customers, Inspect merchandise, Sell merchandise, Use computers to enter, access or retrieve data, Use sales techniques, Demonstrate goods or services.
City, STATE, 06/2008 - 03/2010
- Clean tables or counters, Provide customer service, Collect payments from customers, Garnish and decorate dishes, Perform food preparation duties, Prepare tables for meals, Serve food or beverages to patrons, Recognize customer intoxication, Replenish supplies of food, tableware or linen, Use computers to enter, access or retrieve data, Resolve customer complaints and Use oral or written communication techniques.
City, STATE, 07/2015 - Created new processes and systems for increasing customer service satisfaction. Assisted guests with making menu choices in an informative and helpful fashion. Delivered exceptional service by greeting and serving customers in a timely, friendly manner. Managed closing duties, including restocking items and reconciliation of the cash drawer. Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guestsā expectations.
oral, clients, Customer Service, access, personnel, safety, sales, tables, written communication.Cash handling,Careful and active listener,Professional and friendly
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Resume Overview
School Attended
Job Titles Held:
- Retail Team Leader, F.E.C Front End Coordinator
- Retail Salesperson
- Waitress, Team Leader
- Server/ Team Leader
Degrees
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