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Retail Support Associate Resume Example

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RETAIL SUPPORT ASSOCIATE
Professional Summary

Seeking long term employment in an organization where I can grow professionally and further enhance my skills, knowledge and experience to face and overcome the challenges of today's changing work environment.

Core Qualifications
HTML, MS Excel, MS Word, MS PowerPoint, Adobe Acrobat, MS Access 2000, MS Publisher, FileMaker Pro, PageMaker.
Experience
05/2014 to 07/2014
Retail Support AssociateMacys, Cumberland Mall - Atlanta, GA
  • Process merchandise to floor ready standards and assist the Merchandise Team Lead with the placement of merchandise on the sales floor.
  • Proactive in assisting customers who are using devices to shop and compare, whether Macy's devices or their own.
  • Assist the Merchandise Team Lead in the movement of fixtures and merchandise for new product, season changes, and clearance sets.
  • Assist in replenishing stock onto the sales floor.
  • Assist in the inventory process, assist in markdown process, participate in stockroom maintenance/organization, and process any damages, transfers, and return to vendor merchandise.
05/2014 to 09/2014
Cashier, Line CookBaja Fresh, Hartsfield Jackson International Airport - Atlanta, GA
  • Receive payment by cash, debit, credit, and vouchers.
  • Issue receipts, refunds, credits or change to customers.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Greet all customers.
  • Maintain clean, fully stocked, and orderly checkout areas.
  • Prepare all food in a hygienic and timely manner.
  • Set up location in line with store guidelines.
  • Clean and maintain service station.
  • Follow recipes and presentation specifications as set by the restaurant management.
  • Restock all items as required throughout shift.
  • Perform extra responsibilities as requested by the manager.
09/2014 to 04/2015
Cashier, Line CookFamous Famiglia Pizzeria, Hartsfield Jackson International Airport - Atlanta, GA
  • Receive payment by cash, debit, credit, and vouchers.
  • Issue receipts, refunds, credits or change to customers.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Greet all customers.
  • Maintain clean, fully stocked, and orderly checkout areas.
  • Prepare all food in a hygienic and timely manner.
  • Set up location in line with store guidelines.
  • Clean and maintain service station.
  • Follow recipes and presentation specifications as set by the restaurant management.
  • Restock all items as required throughout shift.
  • Perform extra responsibilities as requested by the manager.
04/2015 to 11/2015
Sales AssociateInMotion Entertainment , Hartsfield Jackson International Airport - Atlanta, GA
  • Negotiate terms of sale and services with customer.
  • Sell electronics such as: headphones, earbuds, speakers, chargers and other electronic accessories.
  • Keep sales records and write reports.
  • Stock sales floor.
  • Constantly keeping in touch with customers to drive sales.
  • Recommending the best product for each customer's needs and wants.
  • Complete any loss prevention information.
12/2015
Assistant ManagerBrookstone, Hartsfield Jackson International Airport - Atlanta, GA
  • Ensure adherence to all company procedures and policies and monitor store inventory to maximize profits.
  • Develop strategies to achieve personal sales targets and motivate associates to optimize sales performance.
  • Supervise daily store operation and ensure achievement of all productivity and sales target and recommend solutions to enhance store's profit Evaluates competition such as style, quality, and prices of competitive merchandise.
  • Purchases inventory by researching emerging products; anticipating buyer interest; negotiating volume price breaks; placing and expediting orders; verifying receipt.
  • Attracts customers by originating display ideas; following display suggestions or schedules; constructing or assembling prefabricated display properties; producing merchandise displays in windows and showcases, and on sales floor.
  • Promotes sales by demonstrating merchandise and products to customers Maintain effective communication throughout store and communicate customer experiences and feed backs to brand team to re-align company strategies accordingly.
Education
5/2011
High School DiplomaPebblebrook High School - Mableton, GAGPA: GPA: 3.75GPA: 3.75
Business ManagementFort Valley State University - Fort Valley, GAGPA: GPA: 3.46Business Management GPA: 3.46
2017
CommunicationsGeorgia Perimeter College - Dunwoody, GAGPA: GPA: 3.47

Communications GPA: 3.47

Skills

Adobe Acrobat, PageMaker, as set, competitive, credit, debit, electronics, FileMaker Pro, HTML, inventory, Issue receipts, Team Lead, loss prevention, MS Access 2000, MS Excel, money, MS PowerPoint, MS Publisher, windows, MS Word, negotiating, policies, producing, profit, quality, researching, restaurant management, sales

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Resume Overview

Companies Worked For:

  • Macys, Cumberland Mall
  • Baja Fresh, Hartsfield Jackson International Airport
  • Famous Famiglia Pizzeria, Hartsfield Jackson International Airport
  • InMotion Entertainment , Hartsfield Jackson International Airport
  • Brookstone, Hartsfield Jackson International Airport

School Attended

  • Pebblebrook High School
  • Fort Valley State University
  • Georgia Perimeter College

Job Titles Held:

  • Retail Support Associate
  • Cashier, Line Cook
  • Sales Associate
  • Assistant Manager

Degrees

  • High School Diploma
    Business Management
    Communications

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