Resourceful Technical Support polished in restoring system functionality by quickly assessing and resolving diverse hardware and software problems. First-rate troubleshooting, diagnostic and repair skills combined with strong attention to detail and systematic approach. Proficient in MAC and PC. Capable IT Specialist experienced in helping all users correct problems with computer systems, mobile devices and peripheral equipment. Knowledgeable about usability and security concerns. Skilled at working alone to investigate and fix problems. Critical thinking IT specialist effectively resolves technical issues through troubleshooting. Specializes in Cyber Security and all other IT nee. Offers outstanding skills in IT and management. Dependable IT Specialist with 8 years of helpdesk experience. Assist end-users with complex technical issues. Communicate complicated concepts in clear manner.
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