Retail Stock Clerk resume example with 2+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
Personable Customer Service Associate dedicated to providing the highest level of customer service. Outgoing, and efficient with the capacity to multi-task.
Highlights
Cash handling accuracy
Mathematical aptitude
Organized
Detail-oriented
Excellent multi-tasker
Strong communication skills
Flexible schedule
Proficient in MS Office
Experience
09/2014 to
Retail Stock Clerk Cort Business Services – Richmond, VA,
Helped customers select products that best fit their personal needs.
Maintained visually appealing and effective displays for the entire store.
Offered exceptional customer service to differentiate and promote the company brand.
Kept the showroom clean and maintained neat, orderly product displays.
Processed shipments and maintained organized stock shelves.
Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
08/2013 to 06/2014
Sales AssociateGraniterock – CA, State,
Described use and operation of merchandise to customers.
Received and processed cash and credit payments for in-store purchases.
Placed special merchandise orders for customers.
Shared product knowledge with customers while making personal recommendations.
Demonstrated that customers come first by serving them with a sense of urgency.
Worked as a team member to provide the highest level of service to customers.
Helped customers select products that best fit their personal needs.
Helped customers select products that best fit their personal needs.
Maintained visually appealing and effective displays for the entire store.
Kept the showroom clean and maintained neat, orderly product displays.
Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
Processed shipments and maintained organized stock shelves.
Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
Marked clearance products with updated price tags.
Marked clearance products with updated price tags.
05/2013 to 09/2013
Sales AssociateGraniterock – Santa Cruz, CA,
Described merchandise and explain operation of merchandise to customers.
Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
Placed special orders and called other stores to find desired items.
Recommended merchandise based on customer needs.
Operated a cash register to process cash, check and credit card transactions.
Guided customers in choosing items that reflected personal style and shape.
Replenished floor stock and processed shipments to ensure product availability for customers.
Helped customers select products that best fit their personal needs.
Maintained visually appealing and effective displays for the entire store.
Maintained visually appealing and effective displays for the entire store.
Kept the showroom clean and maintained neat, orderly product displays.
Completed floor replenishment to guarantee size availability and promote customer satisfaction.
Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
Marked clearance products with updated price tags.
03/2012 to 03/2013
CashierVirginia Hospital Center – Alexandria, ,
Up-sold additional menu items, beverages and desserts to increase restaurant profits.
Took necessary steps to meet customer needs and effectively resolve food or service issues.
Recorded customer orders and repeated them back in a clear, understandable manner.
Promptly reported complaints to a member of the management team.
Correctly received orders, processed payments and responded appropriately to guest concerns.
Served fresh, hot food with a smile in a timely manner.
Communicated clearly and positively with co-workers and management.
Resolved guest complaints promptly and professionally.
Served orders to customers at windows, counters and tables.
Cut and chopped food items and cooked on a grill or in fryers.
Packaged menu items into bags or trays and placed drink orders into carriers.
Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles.
Prepared and served beverages such as coffee, tea and fountain drinks.
Quickly and efficiently processed payments and made accurate change.
Mastered Point of Sale (POS) computer system for automated order taking.
Carefully maintained sanitation, health and safety standards in all work areas.
Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps.
Assisted management with monthly inventory control and weekly stock ordering.
Education
Expected in 2012
High School Diploma: Highpoint High School - Beltsville, MD GPA:
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