Retail Staff Pharmacist resume example with 19+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
Professional Summary
Dedicated Pharmacist offering 20 years of experience ensuring accurate review, processing and dispensing of medications in alignment with orders. Skilled in collaborating with team members to expedite urgent requests while maintaining impeccable focus on safety, accuracy and confidentiality. Advanced communicator with all levels of staff, clients, management and healthcare administrators.
Accomplishments
Increased sales by 30% and prescription volume by 20%, wrote and edited documents to keep staff informed on policies and procedures and any changes to those policies and procedures, improved customer satisfaction from below 50% at the beginning of transitioning from Schnucks to CVS to greater than 70% now almost a year later
Skills
Customer service, education, and counseling
Medication dispensing and immunizing
Patient education and counseling
Staff Training
Audit Support
Educating patients
Managing products
Accuracy improvements
Coordinating inventory
Process improvements
Safety understanding
Operations support
Confidentiality and HIPAA
Pharmacy Inventory and Recordkeeping
Overseeing technicians
Interpreting and Processing Medication Orders
Drug safety
Interaction monitoring
Verifying orders
Medication Therapy Management
Customer Service and Communication Skills
Work History
Retail Staff Pharmacist, 05/2020 to Current Beth Israel Deaconess Medical Center – Amesbury, MA,
Complied with strict health, industry and organizational regulations to maintain patient safety.
Supervised dispensation of controlled substances using careful oversight and audit procedures.
Inspected drug storage sites, monitored drug supply expiration dates and verified proper supply levels.
Checked medication bottles for proper labeling before allocating to patients.
Recommended OTC devices or medication options to help mitigate individual symptoms.
Taught patients how to use medical devices such as glucose meters and oximeters.
Collaborated with colleagues, technicians and leading pharmacists in effective prioritization and filling of orders.
Communicated potential issues and reactions to specific medications for patients ranging from children and teenagers to adults and geriatrics.
Collaborated with physicians and other medical professionals to discuss and carry out orders.
Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.
Stayed current with third-party payer policies and procedures to prevent payment issues.
Reviewed patient medication profiles and medical records to screen for appropriate drug selection, dosing, contraindications, side effects and therapeutic outcomes.
Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
Processed over 400 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
Entered orders into database, verified insurance and prepared medications.
Responded to questions and discussed side-effects of specific brand-name and generic pharmaceuticals.
Vaccinated patients to provide immunity against influenza, pneumonia and other diseases.
Supervised work of pharmacy clerk and technicians to optimize service quality and productivity.
Pharmacy Manager/Staff Pharmacist, 10/2003 to 05/2020 Cvs Health – Lansing, MI,
Vaccinated patients to provide immunity against influenza, pneumonia and other diseases.
Interpreted prescriptions from healthcare providers to properly dispense medications and health products.
Supervised dispensation of controlled substances using careful oversight and audit procedures.
Received and accurately processed written prescriptions from customers using PDX then ERX computer system.
Correctly completed pharmacy paperwork, including daily and weekly reports.
Enthusiastically answered questions regarding medications and side effects and printed out detailed information on pharmaceuticals for customers.
Coordinated pharmacy staff schedule and assisted with personnel monitoring and performance evaluations.
Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
Inspected drug storage sites, monitored drug supply expiration dates and verified proper supply levels.
Regularly stocked shelves, rotated stock and checked for expired medications.
Properly instructed pharmacy students and residents on introductory and advanced pharmacy practice rotations.
Effectively resolved insurance rejections and other billing issues.
Implemented standard procedures for mixing, packaging and labeling pharmaceuticals to enforce quality, security and proper disposal.
Managed pharmaceutical supply procurement and management processes.
Verified and labeled prescriptions with 8 point check.
Checked medication bottles for proper labeling before allocating to patients.
Directly supervised more than 5 Pharmacy Technicians, interns and support staff while on duty.
Recommended OTC devices or medication options to help mitigate individual symptoms.
Recommended appropriate clinical programs such as immunization, MTM (Medication Therapy Management) and DCS (Diabetes Care Specialist).
Maintained state and federal records of legendary drugs and controlled substances.
Assisted pharmacists with checking in and pricing drug orders, third party transactions and relevant paperwork.
Pharmacy Manager, 06/2001 to 10/2003 Drug Emporium – City, STATE,
Trained pharmacy interns and newly hired pharmacy technicians.
Educated patients on possible drug interactions, potential side effects and optimal methods of administration.
Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.
Removed trash and straightened counters to keep pharmacy area clean and neat.
Collaborated with store manager to maintain daily operations.
Compared prescription details against safety standards and insurance requirements to support patients.
Recommended OTC devices or medication options to help mitigate individual symptoms.
Implemented procedures necessary for compounding, mixing, packaging and labeling.
Ordered all pharmacy supplies and kept check on inventory levels.
Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
Generated and reviewed incident reports, including employee write-ups, actualizing appropriate corrective action plans to mitigate ongoing and potential situations.
Education
Bachelor of Science: Pharmacy, Expected in 05/2001 Saint Louis College Of Pharmacy - St. Louis, MO, GPA:
Certifications
Licensed MO pharmacist in good standing and expires 10/31/2022
Licensed IL pharmacist in good standing and expires 3/31/2022
CPR certified since 7/19/2011
Pharmacy-Based Immunization Delivery since 7/19/2011
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