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Retail Solutions Manager - the Wendy's Company Resume Example

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RETAIL SOLUTIONS MANAGER - THE WENDY'S COMPANY
Professional Summary

Enthusiastic marketing professional eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Capable of resolving complex issues, building productive relationships and comfortable thriving in competitive, fast-paced environments. Brings 15-years experience in maintaining customer satisfaction and contributing to company success.

Skills
  • Project Management and Execution
  • Customer Experience
  • Communication
  • Teamwork and Collaboration
  • Exceptional Organization
  • Flexible and Adaptable
Work History
Retail Solutions Manager - Wendy's International, 03/2015 to Current
RR Donnelley – Dublin, Ohio
  • Manage $11 million annual contract for in-restaurant POP and merchandising for 5800 (US) locations
  • Established client primary contact and champion, building strong relationships with multiple client contacts. Apply knowledge of client's business (organization structure, value chain, strategy, etc.) and provide complete ownership and accountability
  • Collaborate with client and agency partners to understand and interpret design and promotional needs into production language; provide production recommendations, pricing options, kit packaging solutions and fulfillment/delivery schedules
  • Support development and execution of all print campaigns, merchandising displays or associated programs in store environment to ensure flawless execution of merchandising kits and superior level of customer service
  • Manage over 600 SKUs for inventory and fulfillment of restaurant merchandising; review and analyze daily reports to determine and advise optimal levels and removal of obsolete product
Print Procurement Specialist - Abercrombie & Fitch, 01/2012 to 02/2015
RR Donnelley – New Albany, Ohio
  • Managed over 800 SKUs for print store supplies, supporting Abercrombie & Fitch branded stores worldwide
  • Served as printer agnostic extension of client, allowing for competitive bid environments, maximum sourcing opportunities, and positive relationships with both internal and external customers and suppliers
  • Collaborated with third party distribution partner to analyze weekly reorder reports, usage and forecasting trends, ensuring optimum inventory across 11 international distribution centers
  • Utilize e-procurement tool to generate bids for new and fulfillment orders: define print specifications, obtain competitive bids, prepare estimate results for client, and manage client quality requirements and expectations through full production life cycle
  • Participate in new store planning meetings, assuring all print items are available prior to store turnover, in required languages to match cultural and legal requirements
  • Facilitate qualification of new suppliers through analysis of RFPs, production samples, site visits, quality discussions and corporate color matching requirements
Business Development, 02/2010 to 01/2012
Millcraft Paper – Columbus, Ohio
  • Focused on customer development and growth of new business
  • Served as supplier diversity representative and SME for central Ohio region, promoting company status as certified Women's Business Enterprise (WBE) through participation in business fairs and networking events; target corporate end users and government agencies to fill tier I and tier II diverse supplier spend
  • Developed customized pricing and inventory programs through analysis of customer buying habits, competition, and industry forecasts
  • Managed $500k annually in custom printed and converted envelopes for direct mail marketing client
Inside Sales Specialist, 06/2005 to 02/2010
Millcraft Paper – Columbus, Ohio
  • Achieved proficient knowledge of over 250 customers spanning central Ohio, Cincinnati, Dayton and West Virginia markets
  • Worked collaboratively with sales, supply chain, operations and suppliers to determine product availability, appropriate pricing, and logistics of delivery; manage complete order lifecycle
Education
Bachelor of Arts: MarketingOhio University - Athens, Ohio
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Resume Overview

Companies Worked For:

  • RR Donnelley
  • Millcraft Paper

School Attended

  • Ohio University

Job Titles Held:

  • Retail Solutions Manager - Wendy's International
  • Print Procurement Specialist - Abercrombie & Fitch
  • Business Development
  • Inside Sales Specialist

Degrees

  • Bachelor of Arts : Marketing

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