Enthusiastic Sales Associate possessing expertise in Designer womens Apparel-Lingerie Knowledgeable of latest trends in the market. Reliable and hard working with a high level of ownership and initiative. Quick and fast to learn, while maintaining excellent customer service throughout the sales process.
Demonstrated that customers come first by serving them with a sense of urgency. Worked as a team member to provide the highest level of service to customers. Created strategies to develop and expand existing customer sales, which resulted in a increase in monthly sales. Shared product knowledge with customers while making personal recommendations. Maintained friendly and professional customer interactions. Verified that all merchandising standards were maintained on a daily basis. Placed special merchandise orders for customers.
Built sales forecasts and schedules to reflected desired productivity targets. Initiated negotiations regarding vendor contracts and kept updated records of contracts .Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees. Developed and maintained exceptional customer service standards. Developed and maintained a staff that provided hospitable, professional service while adhering to policies and business initiatives. Efficiently resolved problems or concerns to the satisfaction of all involved parties.
Assisted with buying lingerie and womens sleep wear. Assisted communicating with retail merchants. Selected merchandise based on the most favorable price and quality. Aided the buyer in assortment and category planning. Shopped competition to identify opportunities, labels and trends. Provided feedback on competitor activities and best practices. Arranged items in favorable positions and areas of the store for optimal sales. Displayed the appropriate signage for products and sales promotions. Designed displays to make the store experience interactive and engaging. Researched current and past business performance using online systems and available reports.
Graduated from the University of Southern California
Academic Achievement Award
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