Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Efficient [Job Title] skilled at connecting with people and promoting products. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Experienced in maintaining stock, setting up promotions and merchandising items. Personable Sales expert with [Number] years in [Industry] retail sales and customer service. Skilled at processing sales, working with customers and organizing merchandise. Successful at effectively handling customer requests and concerns. Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assist with any need. Advanced knowledge of [Type] and [Type] products. Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering [Number] years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.

Skills
  • [Product or Service] knowledge
  • [Type] sales
  • Merchandising
  • Loss prevention
  • Marketing strategies
  • Store display management
  • Staff oversight
  • Retail sales
  • Customer assistance
  • Teamwork
  • Retail merchandising expertise
  • Documentation and recordkeeping
  • Cash register operation
Experience
Retail Sales Specialist, 10/2017 to 08/2020
Floor And DecorFresno, CA,
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Greeted guests promptly with positive attitude and asked open-ended questions to better understand shopping needs.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Cultivated long lasting relationships with key partners, including clothing vendors and freight operators.
  • Provided in-depth information on product features so customers could make educated buying decisions.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
  • Boosted security throughout store to reduce shrink and discourage theft.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Cashier Team Lead, 06/2013 to 10/2016
Northern Tool + EquipmentGarland, TX,
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Cleaned and stocked front end areas, including register changing tapes and ribbons.
  • Applied proper tare procedures when ringing up scalable items to maintain accurate pricing.
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
  • Complied with cash handling procedures to meet regional cashier variance policy.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Directed merchandising and signage updates for weekly and seasonal promotional changes.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Resolved issues with cash registers, card scanners and printers.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Helped customers find store locations and complete purchases.
  • Maintained work area in clean and neat manner.
  • Counted and balanced cashier drawers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Contributed abilities during heavy work periods and to cover missing employees to uphold strong service levels for customers.
  • Taught employees use of registers, merchandising of stock and satisfaction of diverse customer needs.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Built and maintained productive relationships with employees.
  • Managed cashier shifts and breaks.
Certified Nursing Assistant, 05/2012 to 04/2013
Cornerstone Healthcare GroupPhoenix, AZ,
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Documented activities and recorded information in EMR system.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Delivered nursing assistance to residents in [Number]-bed [Type] care facility.
  • Used mobility devices and [Type] equipment to transport patients.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Engaged with patient family and friends to provide courteous, efficient visit experience.
Sander Operator, 02/2002 to 04/2008
MasterBrandCity, STATE,
  • Assisted skilled workers with construction projects in all phases of rough and finish carpentry.
  • Installed and sanded [Material] with [Machine].
  • Monitored tools and machines and performed minor repairs.
  • Inspected completed work for professional flush and finish.
  • Inspected material before installation and sanding.
  • Notified supervisors of faulty operations and defective materials.
  • Maintained high levels of cleanliness and organization, resulting in [Number] days on job sites without safety incidents.
  • Checked daily work orders to accurately prepare materials and supplies for [Number] projects over timeframe.
  • Used [Tool] to accurately measure and mark cutting lines on wood and other materials.
  • Checked wood and other materials to assess for damaged or defective items before starting projects to accurately determine projects scales and quotes.
Education and Training
High School Diploma: , Expected in 05/2000
Talladega High School - Talladega, AL
GPA:

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Resume Overview

School Attended

  • Talladega High School

Job Titles Held:

  • Retail Sales Specialist
  • Cashier Team Lead
  • Certified Nursing Assistant
  • Sander Operator

Degrees

  • High School Diploma

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