Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. alabama-Certified Nursing support tech bringing 3 years of experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.
Kind-hearted professional with unprecedented skills in diagnostics, medical charting and medication administration. Quick problem-solver with in-depth knowledge of medical terminology and HIPAA regulations. Nursing Assistant with vast knowledge of medical terminology and infection control standards. Expertise in developmental factors specific to adult and geriatric care facility residents.
Skills
Microsoft Word, Excel, Access, costumer service experience, Retail Sales
Retail Sales
Store opening and closing
Product promotions
Sales Goals
Cleaning
Cash Management
Recording vital signs
Tube feedings and medications familiarity
Measuring bodily fluids
Supporting personal needs
Transporting patients
Outpatient care
CPR
Product and service sales
Policies and Procedures
Inventory Control
Cash Handling
Store Merchandising
Promotions and Specials
Observing responses
Companionship and emotional support
Feeding assistance expert
Direct Patient Care
Inpatient care
Conducting intakes
Patient-focused care
Patient Assessments
Work History
Retail Sales Specialist, 01/2018 - Current Advantage Sales And Marketing, Llc – Reading, MA,
Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
Handled in-store purchase payment processing with cash and credit cards.
Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Answered questions about store policies and concerns to support positive customer experiences.
Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
Balanced and organized cash register by handling cash, counting change and storing coupons.
Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
Issued receipts and processed refunds, credits, or exchanges.
Developed relationships with key partners, including clothing vendors and freight operators.
Greeted customers, helped locate merchandise and suggested suitable options.
Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
Nurse Support Tech, 06/2016 - 01/2018 Ssp Group – Sacramento, CA,
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Documented vital signs to inform nurses and physicians of any changes in patient status.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Provided assistance in daily living activities by dressing, grooming, bathing and taking care of patients.
Turned and positioned bed bound patients to prevent bedsores and maintain comfort levels.
Kept accurate records of patients' care, condition and progress.
Cashier and Food Preparer, 05/2011 - 08/2016 Sodexo – City, STATE,
Operated and sanitized kitchen and food preparation equipment.
Provided customers with information on specials and discount deals.
Checked completed orders for accuracy and bagged meals for easy carrying.
Performed shift change tasks each day to keep store efficient and neat.
Maintained clean, sanitized and well-organized food preparation zones.
Assisted counter staff in packing ready orders and distributing to customers.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Counted cash in register drawer at beginning and end of shift.
Maintained current knowledge of store promotions and highlighted sales to customers.
Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
Helped customers manage large purchases by collecting items from shelves and storage locations.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Prepared beverages and filled food orders for customers.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Used POS system to enter orders, process payments, and issue receipts.
Helped over 25 or more guests every day by processing payments, monitoring reward accounts and resolving service concerns.
Cashier, 05/2015 - 06/2016 Walmart – City, STATE,
Processed POS transactions, including checks, cash and credit purchases or refunds.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Reviewed and resolved differences between accounting information and cash drawer.
Served needs of more than 30 customers in busy fast paced environment.
Education
: Nursing, Expected in - Virgina College - Montgomery, AL GPA:
High School Diploma: , Expected in 05/2011 - Choctaw County High School - Butler, AL GPA:
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