retail sales representative resume example with 5+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -

Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks. Personable Retail Sales Associate praised by management for exceeding sales target. Offers talent for identifying customer needs and upselling to higher-value products. Composed and articulate individual with expert-level product knowledge.

  • Merchandise Recommendations
  • POS System Operation
  • Meeting Sales Goals
  • Computer Proficiency and Microsoft Office
  • Available Nights, Weekends and Holidays
  • Payment Processing
  • Strong Communication and Interpersonal Skills
  • Attention to Detail
  • Customer Service
  • Building Customer Relationships and Loyalty
  • Energy and Physical Stamina
  • Security Practices
  • Sales and Promotions
  • Ability to Lift 40 pounds
  • Flexible Hours
  • Engaging with Diverse Customers
  • Safety and Cleanliness Standards
  • Excellent Written and Verbal Communication
  • Building Customer Loyalty
  • Goal-Driven
  • Decision Making
05/2021 to 01/2023
Retail Sales Representative Malt-O-Meal Saint Louis, MO,
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
09/2021 to 04/2022
Patient Navigator Community Health System Corsicana, TX,
  • Maintained professional relationships with healthcare providers.
  • Documented patient information in appropriate systems to guarantee care coordination throughout patient care continuum.
  • Coordinated appropriate educational material for patients, families and medical staff to accomplish best possible patient care outcomes.
  • Contacted patients to provide appointment reminders.
  • Confirmed patients received necessary support services such as medical care, housing and public benefits.
  • Identified patient needs and desires and communicated to healthcare professionals.
  • Worked collaboratively with physicians, staff and other health care professionals to develop, implement and evaluate integrated and comprehensive plans of care for patients.
  • Communicated with patients and families about treatment plans and at-home care.
06/2019 to 02/2021
Cashier Lunds Byerly's Saint Augusta, MN,
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Helped customers find specific products, answered questions and offered product advice.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
07/2018 to 12/2018
Childcare Worker City Of Lafayette Co Lafayette, CO,
  • Cared for children of various ages and assisted with feeding, dressing and daily activities.
  • Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
  • Regulated children's schedules to balance rest, learning and play.
  • Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
05/2017 to 06/2018
Sales Representative Teddy Bear Portraits West Covina, CA,
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Presented products and services to prospective and existing customers to meet client needs.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Improved overall customer purchasing experiences to promote steady revenue.
12/2016 to 05/2017
Teaching Assistant/Tutor Cny Works City, STATE,
  • Helped students review and understand previous lessons to make connection with new lesson.
  • Assisted students in finding useful study methods to enhance academic performance.
  • Met with students to clarify and review concepts taught in class and solve specific problems.
  • Worked closely with students to help develop math and essay writing skills.
  • Provided private instruction to individual or small groups of students to improve academic performance and prepare for academic or occupational tests.
  • Assessed student progress at each session, making recommendations that increased effectiveness of tutoring and lessons.
  • Conducted study exercises to help student pass class exam or improve scores on standardized tests.
  • Utilized listening and questioning strategies to diagnose student needs and monitor progress.
  • Collaborated with parents and teachers to determine student needs, develop tutoring plans and assess student progress.
  • Communicated student progress to students, parents, or teachers in written progress reports, in person, or by email.
  • Prepared for tutoring appointments by learning about key topics and planning out structured activities.
  • Maintained records of students assessment results, progress, feedback and school performance.
Education and Training
Expected in 06/2021 to to
High School Diploma:
Motivation High School - Philadelphia, PA
  • National honor society
  • student of the month
  • perfect attendance
  • athlete of the year
Expected in to to
Bachelor of Science: Nursing
Pennsylvania State University - Altoona, PA,
Expected in to to
High School Diploma:
Henninger High School - Syracuse, NY

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Resume Overview

School Attended

  • Motivation High School
  • Pennsylvania State University
  • Henninger High School

Job Titles Held:

  • Retail Sales Representative
  • Patient Navigator
  • Cashier
  • Childcare Worker
  • Sales Representative
  • Teaching Assistant/Tutor


  • High School Diploma
  • Bachelor of Science
  • High School Diploma

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