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Retail Sales Manager Resume Example

Resume Score: 80%

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RETAIL SALES MANAGER
Summary

Energetic professional with documented success in managing retail sales, inventory control and advertising. Well-versed in running successful retail store, including opening and closing procedures. Talented at motivating employees to performance excellence.

Skills

Store Display Management, Communication, Management, Buying and Selling

  • Management
  • Policies and procedures
  • Building brand awareness
  • Driving business growth
  • Leadership development
  • Customer outreach
  • Relationship development
  • Planning and coordination
  • Business operations
  • Communications
  • Customer service
  • Organization
  • Problem resolution
Experience
Retail Sales ManagerAlison's Alcove Antiques and Consignment | Millington, TN | Jun 2019-Current
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Planned and executed in-store promotional events to increase customer engagement and sales revenues.
  • Improved profitability by executing daily, weekly, and monthly floor plan changes.
  • Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
  • Compiled inventory lists and worked with vendors for product pricing and special orders.
  • Greeted guests promptly with positive attitude and asked open-ended questions to better understand shopping needs.
  • Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
  • Created excellent [Type] experience to cultivate customer loyalty and retention.
  • Contributed to positive, organized store appearance through communication and vendors stock.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Motivated higher sales through incentives, reward-based programs and positive reinforcement of good sales practices.
  • Positively impacted product relevance through careful distribution, merchandising and display techniques.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Provided in-depth information on product features so customers had the opportunity to make educated decisions.
Retail Sales/CashierDirt Cheap | Millington, TN | Oct 2018-Sep 2019
  • Helped customers find specific products, answering questions and offering advice.
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Processed customer payments quickly and returned exact change and receipts.
  • Worked closely with front-end staff to assist customers.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Retail Sales ManagerPlantation Antiques | Millington, TN | Mar 2007-Apr 2019
  • Positively impacted product relevance through careful distribution, merchandising and display techniques.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Improved profitability by executing daily, weekly, and monthly floor plan changes.
  • Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
  • Compiled inventory lists and worked with vendors for product pricing and special orders.
  • Greeted guests promptly with positive attitude and asked open-ended questions to better understand shopping needs.
  • Provided in-depth information on product features so customers had the opportunity to make educated decisions.
  • Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
  • Created excellent communication experience to cultivate customer loyalty and retention.
  • Contributed to positive, organized store appearance through vendors and booth organizing
Education and Training
Some College (No Degree): ArtUniversity of Como, Ms | Como, Ms
  • Completed coursework in window display, mannequin dressing and special occasions
  • Major in Art
  • Minor in jewelry design
Certification : ElectrolysisKree School of Electrolysis | | New York, NY | Oct 1986
  • Completed continuing education in Electrolysis
Cosmetology/ Esthetician: Hair/Make-upStage One -The Hair School | | Memphis, TN | Jan 1980
  • Completed continuing education in Cosmetology/Esthetician
  • Completed coursework in , Pivot Point and Manicures
Certificate : Occupational Safely & Health Administration OSHA CLASS | | Joplin, MO | May 1998
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Alison's Alcove Antiques and Consignment
  • Dirt Cheap
  • Plantation Antiques

School Attended

  • University of Como, Ms
  • Kree School of Electrolysis
  • Stage One -The Hair School
  • OSHA CLASS

Job Titles Held:

  • Retail Sales Manager
  • Retail Sales/Cashier

Degrees

  • Some College (No Degree) : Art
    Certification : Electrolysis
    Cosmetology/ Esthetician : Hair/Make-up
    Certificate : Occupational Safely & Health Administration

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