LiveCareer
LiveCareer
  • Dashboard
  • Jobs
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Education
      • Administrative
      • Medical
      • Human Resources
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Nursing
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • View All
    • Resume Services
    • Resume Formats
    • Resume Review
    • How to Write a Resume
    • CV Examples
    • Resume Objectives
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • Business Operations
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Jobs
    • Mobile App
    • Job Search
    • Job Apply Tool
    • Salary Calculator
    • Business Letters
    • Job Descriptions
  • Questions
  • Resources
  • About
  • Contact
  • 0Notifications
    • Notifications

      0 New
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Retail Sales Manager
Please provide a type of job or location to search!
SEARCH

Retail Sales Manager Resume Example

Resume Score: 90%

Love this resume?Build Your Own Now
RETAIL SALES MANAGER
Executive Summary
Accomplished Sales Manager with proven record of increasing sales metrics yearly in multiple locations, while maintaining a highly trained staff focused on customer's needs
Core Qualifications
  • Proven Sales Track Record
  • Staff Development and Coaching
  • Customer Account Maintenance
  • Resolution-Oriented
  • Time Management
  • Problem Resolution
  • Exceptional Customer Service Skills
  • MS Office Proficiency
Professional Experience
Retail Sales Manager05/2003 to 01/2016AT&T Mobility
  • Achieved success in several location in the Philadelphia market by increasing customer base by minimum 15% year over year and being named as a top manager in 2009
  • Success through daily training, coaching and motivation of a sales force ranging 7-15 employees
  • Initiated mentor program for employee development within local region
  • Mentored college interns through AT&T Development Program
  • Reviewed sales trends and set goals daily
  • Assisted in account maintenance and customer service through overcoming objections and guiding customers through options best suited for them as well as AT&T
  • Maintained an organized back office with annual audit results ranking in top 10% of the company nationwide
  • Completed management leadership courses
Retail Manager01/2000 to 05/2003Cingular Wireless
  • Opened 2 new locations and assisted in recruiting and training new staff
  • Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts
  • Addressed and corrected sales staff communication issues in a tactful and effective manner
  • Delivered excellent customer service by greeting and assisting each customer
  • Coordinated weekly schedules according to payroll policies
  • Completed a series of training sessions to advance from Assistant Manager to Store Manager
Sales10/1996 to 01/2000Cellular One
  • Part of team that opened first wireless retail stores in Philadelphia market
  • Worked across departments to help build brand and market share
  • Assisted customers through open ended questions and account maintenance
  • Received employee performance award for sales achievement of top 10% in market
Education
Business Management Rutgers - Camden
AccountingBryant University
Awards
  • AT&T Annual Summit Winner, Top 10% of Managers nationwide 2008
  • Presidents Club Winner, Top 10% Sales in Philadelphia Market 1998
  • Top Sales Performer, Philadelphia region for sales, management and operations, February 2015
  • AT&T Summit Silver Award, top 11% nationwide, 4th quarter 2012
  • AT&T Summit Gold Award, top 4% nationwide, 3rd quarter 2012
  • AT&T VP Club of Excellence Award, Philadelphia, December 2012
  • AT&T VP Club of Excellence Award, Philadelphia, December 2011
Skills
  • Sales 
  • Customer needs assessment
  • Creative problem solving
  • Customer service
  • Customer satisfaction focus
  • Leadership
  • Recruiting
  • Mentoring
Interests
Community Rocks - Board Member for non-profit focused on driving literacy through music education
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • AT&T Mobility
  • Cingular Wireless
  • Cellular One

School Attended

  • Rutgers - Camden
  • Bryant University

Job Titles Held:

  • Retail Sales Manager
  • Retail Manager
  • Sales

Degrees

  • Business Management
    Accounting

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Retail-Sales-Manager-resume-sample

Retail Sales Manager

Selma, Alabama

Retail-Sales-Manager-resume-sample

Retail Sales Manager

American Eagle Outfitters

Lemont, Illinois

Retail-Sales-Manager-resume-sample

Retail Sales Manager

AT&T Inc.

Mobile, Alabama

About
  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
Help & Support
  • Work Here
  • Contact Us
  • FAQs
Languages
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
Customer Service
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2021, Bold Limited. All rights reserved.