Client-focused Inside Sales Representative with excellent verbal and written communication skills and strong computer experience. Eager to join a dynamic team that rewards initiative and high quality service.
Excellent work ethic
Positive and Friendly
Quickly Builds Rapport
Exceptional telephone etiquette
High customer service standards
Retail Sales Manager, 02/2013
to 05/2015 General Nutrition Centers – Lincoln,
CA Managed store operations. Trained staff daily on product knowledge, sales techniques, and great customer service. Every customer received full attention from staff. By listening to customers and then asking lifestyle questions, sales associates could help with immediate needs and future goals.
to 07/2013 Trevor J. Manke - Handyman Services – Lincoln,
CA Performed apartment upgrades at local apartment complexes. Scope of work included: Replace all light fixtures and ceiling fans, door hardware, cabinet hardware, window blinds, faucets, bathroom fixtures, etc.
Multiple positions, 02/2003
to 04/2011 Cisco Air Systems - Industrial Compressed Air Systems – Sacramento,
Preventative Maintenance Technician - Service industrial compressors at customer location
Service Follow-up - Quote repairs and make recommendations for future services. Obtain approval, and order parts as needed
Service Scheduler - Coordinate technicians daily service calls. Dispatch emergency services by priority.
Administrative Assistant Sales Department - Track and display department activity. Prepare new equipment, installation, and preventative maintenance quotes.
Nitrogen Generators Area Manager - Create and cultivate relationships with new customers. Educate on benefits of nitrogen generation for tires. Demonstrate equipment on site, and present proposal.
Graduated: Relationship Selling,
2010 Dale Carnegie Sales Training - Sacramento,