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Retail Sales Manager Resume Example

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RETAIL SALES MANAGER
Summary

Self-starter with more than 8 years of sales forecasting and inventory oversight expertise. Offering a strong background in developing sales associates into effective sales leaders. Looking for Growth with an amazing company that I live for. I am driven and specialized in the beauty world, Proactive and bilingual Retail Sales Manager offering experience driving business growth and creating a positive working environment. Looking to bring a successful background building customer relationships to increase a company's services and market share.

Responsive team leader with strong background combined with motivational and encouraging style. Talented trainer, problem-solver and planner able to take on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude.

Skills
  • Store display management
  • Recruiting and hiring
  • Staff oversight
  • Financial goals
  • Partner collaboration
  • Management
  • Leadership development
  • Driving business growth
  • Building brand awareness
  • Team management
  • Planning and coordination
  • Communications
  • Supervision
  • Customer service
  • Customer outreach
  • Business operations
  • Process improvement
  • Organization
  • Problem resolution
  • Team building
  • Administrative support
  • Relationship development
Experience
09/2019 to Current
Retail Sales ManagerUlta Beauty － Orland Park, IL
  • Analyzed major target markets and developed merchandizing strategies meeting needs of each group.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Motivated higher sales through incentives, reward-based programs and positive reinforcement of good sales practices.
  • Recruited, interviewed and hired talented people offering experience and key selling capabilities to company.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Positively impacted product relevance through careful distribution, merchandising and display techniques.
  • Supervised employees, building successful and talented department that increased sales
  • Implemented ongoing staff development to help employees achieve better growth potential.
  • Oversaw daily staffing needs and handled scheduling for all employees of the store.
  • Greeted guests promptly with positive attitude and asked open-ended questions to better understand shopping needs.
  • Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Provided in-depth information on product features so customers could make educated buying decisions.
08/2015 to 09/2019
Clinique Counter ManagerUlta － Merrillville, IN
  • Reviewed sales reports, daily metrics and observational selling techniques to devise strategies to improve revenue.
  • Delivered effective mentoring and training successfully building team of sales-driven individuals with strong cosmetics and skincare understanding.
  • Facilitated in-store product training with vendor representatives, enabling employees to increase product knowledge.
  • Modeled effective selling behaviors to obtain high customer engagement.
  • Planned and implemented promotional events, communicating advertising and sales information to beauty advisors and retail managers.
  • Guided and supported [Number] staff members to consistently achieve team and personal goals.
  • Mentored newly hires in upselling techniques, to improve sales expertise.
  • Collaborated with all company departments to ensure cohesive branding and strategic product placement.
  • Devised, implemented and managed promotions to enhance store profits and drive customer engagement.
  • Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
  • Established, enforced and optimized departmental procedures and goals to optimize team performance and productivity.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
08/2013 to 08/2015
StylistExpress － Merrillville, IN
  • Greeted each client and asked questions to determine fashion needs.
  • Backed up reception desk by answering phones, scheduling appointments and processing payments.
  • Showcased desired product features in shoots to enhance appearance and improve consumer purchasing numbers.
  • Collaborated with clients of all types to increase profile and status through effective styling.
  • Maintained updated knowledge of the fashion industry
  • Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
  • Maintained distinct cleanliness of work and shared areas while serving customers daily.
12/2013 to 06/2015
Sales LeadAldo shoes － Merrillville, IN
  • Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
  • Boosted team morale and overall sales volume by creating employee incentive sales contests.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
Education and Training
08/2017
Cosmetology License Tricoci University of Beauty Culture, LLC - Highland － Highland, IN
Associate of ScienceSouth Suburban College of Cook County － South Holland, IL
06/2015
High School DiplomaMunster High School － Munster, IN
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Resume Overview

Companies Worked For:

  • Ulta Beauty
  • Ulta
  • Express
  • Aldo shoes

School Attended

  • Tricoci University of Beauty Culture, LLC - Highland
  • South Suburban College of Cook County
  • Munster High School

Job Titles Held:

  • Retail Sales Manager
  • Clinique Counter Manager
  • Stylist
  • Sales Lead

Degrees

  • Cosmetology License
    Associate of Science
    High School Diploma

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