Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes. Seeking to to advance career as a Account Executive in a fasted-paced environment. Equipped with 20 plus years of retail sales experience, including the ability to help develop others and maintain profitability of assigned locations.

Skills
  • Sales Projections
  • Product and Service Promotion
  • Advertising Campaigns
  • Budgeting and Expenditures
  • Relationship Building
  • Customer Service
  • Verbal and Written Communication
  • Networking Events
  • Territory Management
  • Brand Marketing
  • Problem Solving
  • Coaching and Development
  • Innovative Training Approaches
Work History
Retail Sales Manager, 12/2018 to 02/2020
Trek Bicycle CorpTucson, AZ,
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Conducted ongoing staff development to help employees achieve growth within job roles.
  • Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
  • Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
  • Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
  • Recruited, interviewed and hired talented individuals bringing dynamic sales expertise to organization.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Brand Ambassador, 02/2017 to 12/2018
Leaffilter North, LlcProvidence, RI,
  • Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
  • Completed floorsets, filled floor and rang up customers.
  • Conducted consumer surveys and gathered data on purchasing habits for use in branding efforts.
  • Executed brand activations to standards and with professionalism.
  • Communicated product information with confidence and educated consumers about company.
  • Learned products inside and out to give best possible demonstrations and answer consumer questions.
  • Increased vendor sales and organization's teams commission by 25%.
  • Communicated product value, quality and style to educate and entice potential customers.
  • Planned and organized sampling events by working hand-in-hand with retail store managers and leaders.
Department Manager, 09/1996 to 09/2018
Ralph LaurenPooler, GA,
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Devised processes to boost long-term business success and increase profit levels.
  • Analyzed and interpreted store trends to facilitate planning.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Achieved financial objectives by preparing annual budgets, scheduling expenditures, analyzing variances and initiating corrective actions.
  • Communicated with managers of other departments to maintain transparency.
  • Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Developed empowering employee culture focused on equipping employees to independently meet customer needs.
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
District Sales Manager, 05/1994 to 09/1996
Gates CorpGreenville, SC,
  • Aligned database systems with district goals by automating processes and eliminating preventable errors.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Resolved complex problems impacting sales management by implementing cost-effective strategies.
  • Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
  • Built new business avenues by applying direct sales and channel-based strategies, bringing in more than $15 million in sales throughout 20 retail stores.
  • Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
  • Worked diligently with dealers and management teams to forge lasting relationships and assist in solving unique business problems.
  • Rectified billing issues quickly to maintain client satisfaction.
Education
Bachelor of Science: Psychology, Expected in 07/2016
University of Phoenix - Phoenix, AZ,
GPA:
Associate of Science: Marketing Management And Research, Expected in
South Suburban College of Cook County - South Holland, IL
GPA:

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Resume Overview

School Attended

  • University of Phoenix
  • South Suburban College of Cook County

Job Titles Held:

  • Retail Sales Manager
  • Brand Ambassador
  • Department Manager
  • District Sales Manager

Degrees

  • Bachelor of Science
  • Associate of Science

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