Retail Sales Consultant Resume Example
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RETAIL SALES CONSULTANT
Summary
Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering [Number] years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.
Efficient [Job Title] skilled at connecting with people and promoting products. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Experienced in maintaining stock, setting up promotions and merchandising items.
Skills
- Explaining instructions
- Upselling strategies
- Handling customer complaints
- Welcoming customers
- Offering advice
- Merchandising
- Product demonstrations
- Customer service
- Money Transfer Systems
- Teamwork
- Interpersonal and written communication
- Inventory management
- Retail merchandising expertise
- Cash register operation
- Sales expertise
- Money handling
- Retail sales
Education and Training
Some College (No Degree)Bluefield State CollegeCity,State,Business Management
Experience
Tailored BrandsRetail Sales Consultant | Grandville , MI10/2019 to Current
- Identified the demand for service offerings through needs assessments.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Processed payments and maintained accurate drawers to meet financial targets.
- Managed deposits, financial transactions and business inventory.
- Assessed conflicts and identified solutions for clients promptly.
- Utilized strong customer service skills to meet and exceed sales goals [Number]%.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Promoted memorable shopping experiences resulting in increased customer retention and loyalty.
- Followed all company policies, rules and procedures to promote company goals and maintain safety.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Salvation Army UsaHead Trainer | Bonner Springs , KS04/2019 to 09/2019
- Assisted with clients pushing them to a healthier life style
- Kept up to date with clients goals and charts
- Set appointments and checked in time to time on clients
- Led clients into group sessions
- Managed other trainers under the head trainer position
- Managed new-hire training on topics such as business standards and compliance requirements.
- Created and monitored training courses to promote quality performance and enhance effectiveness of employee training.
- Oversaw special courses, workshops and seminars to meet different needs.
- Coordinated spaces and materials for all training classes.
- Updated technical documentation, specifications and methods to integrate IT technology and products into training programs.
- Developed and improved assessments systems for instructor, course and student performance evaluations.
- Produced videos and provided remote training options to reach a wider audience.
- Talked to patrons about dietary issues and food allergies to prepare meals meeting individual needs.
Best BuyAfter-School Counselor | Willow Grove , PA01/2018 to 03/2019
- Watched over children and led them in daily exercises
- Help with their school work and other after school activities
- Help make appointments for parents to bring their child
- Promoted parent and teacher partnerships and communications to support students educational goals.
- Monitored students academic progress, mental health and sociability through ongoing individual assessments.
- Followed-up with outside mental health service providers to coordinate in-school support.
- Worked collectively with education professionals to deliver in-school counseling support for identified students.
- Counseled students in career planning, job placement and academic goals.
- Established developmentally-appropriate support groups and activities for elementary-aged students.
- Created and reviewed reports to determine effectiveness of counseling program and make improvements.
- Coordinated development and implementation of students Individualized Education Plans/Programs (IEPs).
- Performed site evaluations, customer surveys and team audits.
- Created agendas and communication materials for team meetings.
Sam’s ClubSales Floor Associate | City , STATE08/2015 to 08/2017
- Handle daily interactions with customers
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Processed payments and maintained accurate drawers to meet financial targets.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Mentored team members in mastering sales techniques to consistently exceed objectives.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
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Resume Strength
- Completeness
- Word choice
- Length
- Strong summary
Resume Overview
School Attended
- Bluefield State College
Job Titles Held:
- Retail Sales Consultant
- Head Trainer
- After-School Counselor
- Sales Floor Associate
Degrees
- Some College (No Degree)
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