Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Licensed Esthetician and Customer service professional with 15+ years of experience. Seeking to work in an environment that will challenge me further. To obtain a position allowing me to contribute my skills to the continued growth and success of the organization. Reliable, and hard-working with a diverse background in sales and supervision. Positive and upbeat personality with unique ability to adapt to all types of personalities & delicate situations. Committed to quality and excellence.

Skills
  • Highly dependable
  • Continuous quality improvement
  • Outgoing personality with unique ability to stay Calm & Professional Under Pressure
  • Ability to Learn in the Face of Criticism
  • Computer Proficiency
  • Creative Thinker and Problem Solver
  • Strong Attention to Detail
  • Honesty and Integrity
  • Quick Learner
  • Friendly and Enthusiastic
  • Cultural Awareness
  • Upbeat and Positive Personality
  • Patient and Empathetic
  • Team-Oriented and Cooperative
  • Cultural Awareness and Sensitivity
  • Strong Analytical and Problem Solving Skills
  • Reliable and Responsible
Work History
Retail Sales Associate, 11/2021 - Current
Horizon Fitness Coralville, IA,
  • Greet customers providing positive first impressions, while offering assistance with product questions, selections and purchases.
  • Open and close store independently and prepared nightly bank drop for manager.
  • Maintain a clean and comfortable environment.
  • Organized & replenished racks, shelves and bins to maintain store visual appeal, engage customers and promote specific merchandise.
  • Used POS system to process sales, returns, online orders and gift card activations.
LEAD ESTHETICIAN, 05/2017 - 10/2019
Wts International, Inc. Milwaukee, WI,
  • Performed professional quality, 60 & 90-minute Facials, Microderm Infusion, & Certified PCA Chemical Peels.
  • Consulted with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
  • Built & maintained a large repeat-business clientele by cultivating warm, friendly, & trusting relationships with clients, and continuously recruiting guests & walk-ins.
  • Oversaw all estheticians, providing excellent open communication regarding product launches, sales & promotions, events, training oppurtunites, etc. ensuring smooth running of the spa, and a positive working environment.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Created memorable customer experiences, adding bonus services such anti-aging eye mask, neck, & decollete enhancements, Lip scrub treatments, & neck massages during appointments.
  • Exceeded retail sales & membership goals (*I was recognized as #1 in sales for all bay area locations!*)
  • Sterilized all tools & equipment; stocked treatment rooms with proper products & supplies, according to Stare Board standards and disinfection protocols.
SHISEIDO COUNTER MANAGER/ESTHETICIAN, 12/2015 - 09/2016
Macy's City, STATE,


  • Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results
  • Ensure timely processing of new receipts, damages, testers, and return to vendors (RTVs) through delegation to self and staff
  • Participate in pre-selling and sales driving events
  • Maintain high customer readiness standards by ensuring proper presentation, organization, storing, and replenishment of stock as well as good housekeeping standards
  • Communicate regularly with vendors, planners, and buyers regarding stock needs, customer preferences, and special events
  • Develop and implement business-driving events and ensure proper execution to achieve counter productivity goals
  • Role model expectations through initiating service consultations, sharing technique and product knowledge through actual application, and developing a repeat-business customer base
Inventory Coordinator/Esthetician, 03/2009 - 06/2015
Pharmaca Integrated Pharmacy City, STATE,
  • Ordered & maintained appropriate levels of inventory, including special orders for customers.
  • Developed a master production schedule to satisfy production demand. Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Worked with 100+ vendors, & sales representatives to stay current on the latest products and promotions, discuss trainings, coordinate events & process all returns & damages in a timely manner.
  • Drafted concise and accurate reports detailing inventory, trends and sales for distribution to upper management and use in strategic planning.
  • Performed facials, body waxing, & makeup & lash application using Jane Iredale & other all natural, organic skin care & makeup lines.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Esthetician License: Esthetics , Expected in 02/2006
-
Le Melange Academy of Hair - Napa, CA
GPA:
High School Diploma: , Expected in 06/2005
-
Analy High School - Sebastopol, CA,
GPA:
Certifications


  • Microdermabrasion
  • Microderm Infusion
  • Ultra Sonic Skin Scrubber
  • PCA chemical peels
  • Revitalight Advanced Light Technology
  • Eminence Training Program
  • Makeup Artist, GlamLab Cosmetics

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Resume Overview

School Attended

  • Le Melange Academy of Hair
  • Analy High School

Job Titles Held:

  • Retail Sales Associate
  • LEAD ESTHETICIAN
  • SHISEIDO COUNTER MANAGER/ESTHETICIAN
  • Inventory Coordinator/Esthetician

Degrees

  • Esthetician License
  • High School Diploma

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