- , , 100 Montgomery St. 10th Floor
- H: (555) 432-1000
- C:
- resumesample@example.com
- Date of Birth:
- India:
- :
- single:
Licensed Esthetician and Customer service professional with 15+ years of experience. Seeking to work in an environment that will challenge me further. To obtain a position allowing me to contribute my skills to the continued growth and success of the organization. Reliable, and hard-working with a diverse background in sales and supervision. Positive and upbeat personality with unique ability to adapt to all types of personalities & delicate situations. Committed to quality and excellence.
- Highly dependable
- Continuous quality improvement
- Outgoing personality with unique ability to stay Calm & Professional Under Pressure
- Ability to Learn in the Face of Criticism
- Computer Proficiency
- Creative Thinker and Problem Solver
- Strong Attention to Detail
- Honesty and Integrity
- Quick Learner
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- Friendly and Enthusiastic
- Cultural Awareness
- Upbeat and Positive Personality
- Patient and Empathetic
- Team-Oriented and Cooperative
- Cultural Awareness and Sensitivity
- Strong Analytical and Problem Solving Skills
- Reliable and Responsible
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Retail Sales Associate, 11/2021 - Current
Horizon Fitness – Coralville, IA,
- Greet customers providing positive first impressions, while offering assistance with product questions, selections and purchases.
- Open and close store independently and prepared nightly bank drop for manager.
- Maintain a clean and comfortable environment.
- Organized & replenished racks, shelves and bins to maintain store visual appeal, engage customers and promote specific merchandise.
- Used POS system to process sales, returns, online orders and gift card activations.
LEAD ESTHETICIAN, 05/2017 - 10/2019
Wts International, Inc. – Milwaukee, WI,
- Performed professional quality, 60 & 90-minute Facials, Microderm Infusion, & Certified PCA Chemical Peels.
- Consulted with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
- Built & maintained a large repeat-business clientele by cultivating warm, friendly, & trusting relationships with clients, and continuously recruiting guests & walk-ins.
- Oversaw all estheticians, providing excellent open communication regarding product launches, sales & promotions, events, training oppurtunites, etc. ensuring smooth running of the spa, and a positive working environment.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Created memorable customer experiences, adding bonus services such anti-aging eye mask, neck, & decollete enhancements, Lip scrub treatments, & neck massages during appointments.
- Exceeded retail sales & membership goals (*I was recognized as #1 in sales for all bay area locations!*)
- Sterilized all tools & equipment; stocked treatment rooms with proper products & supplies, according to Stare Board standards and disinfection protocols.
SHISEIDO COUNTER MANAGER/ESTHETICIAN, 12/2015 - 09/2016
Macy's – City, STATE,
- Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results
- Ensure timely processing of new receipts, damages, testers, and return to vendors (RTVs) through delegation to self and staff
- Participate in pre-selling and sales driving events
- Maintain high customer readiness standards by ensuring proper presentation, organization, storing, and replenishment of stock as well as good housekeeping standards
- Communicate regularly with vendors, planners, and buyers regarding stock needs, customer preferences, and special events
- Develop and implement business-driving events and ensure proper execution to achieve counter productivity goals
- Role model expectations through initiating service consultations, sharing technique and product knowledge through actual application, and developing a repeat-business customer base
Inventory Coordinator/Esthetician, 03/2009 - 06/2015
Pharmaca Integrated Pharmacy – City, STATE,
- Ordered & maintained appropriate levels of inventory, including special orders for customers.
- Developed a master production schedule to satisfy production demand. Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Worked with 100+ vendors, & sales representatives to stay current on the latest products and promotions, discuss trainings, coordinate events & process all returns & damages in a timely manner.
- Drafted concise and accurate reports detailing inventory, trends and sales for distribution to upper management and use in strategic planning.
- Performed facials, body waxing, & makeup & lash application using Jane Iredale & other all natural, organic skin care & makeup lines.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Esthetician License: Esthetics , Expected in 02/2006
-
Le Melange Academy of Hair - Napa, CA
GPA:
High School Diploma: , Expected in 06/2005
-
Analy High School - Sebastopol, CA,
GPA:
- Microdermabrasion
- Microderm Infusion
- Ultra Sonic Skin Scrubber
- PCA chemical peels
- Revitalight Advanced Light Technology
- Eminence Training Program
- Makeup Artist, GlamLab Cosmetics
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