Talented Sales Associate effective at multi-tasking, balancing customer needs and making new sales. Builds loyalty and long-term relationships with customers while consistently reaching sales targets. Sales Associate bringing diverse experience in retail sales and customer service. *Efficient accounting skills | Data entry skills | Ability to perform and prioritize tasks
*Hard working and detail oriented , with the ability to manage others and help build up team work. Punctual retail sales professional focused on exceeding expectations and building customer loyalty. Flexible schedule and focused on exceeding sales goals
Positive and friendly
Excellent work ethic
Retail merchandising experience
Cash handling and management
Customer service focus
Retail Sales Associate, 12/2016
to Current Boot Barn – Houston,
Complete all cleaning, stocking and organizing tasks in assigned sales area.
Contributed to team success by exceeding team sales goals by 90%.
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
Greet customers entering the store to ascertain what each customer wanted or needed.
Describe products to customers and accurately explained details and care of merchandise.
Politely assist customers in person and via telephone.
Recommend, selected and helped locate and obtain out-of-stock product based on customer requests.
Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
Security , 12/2016
to Current Andy Frain – Houston,
Circulated among visitors, patrons and employees to preserve order and protect property.
Monitored and reported suspicious activities to local authorities.
Denied entrance to the building to unauthorized persons.
Continuously Monitored Security around perimeter of buildings to ensure safety of those around.
to 01/2016 Target Distribution Center – Tyler,
Unloaded cargo from truck with hand trucks and pallet jacks.
Cleaned and maintained the warehouse in compliance with OSHA safety standards.
Stacked and stored pallets at the end of the shift to keep warehouse clean and organized.
Scanned materials for orders, packed in boxes, then shipped out
Maintenance worker, 07/2014
to 12/2014 Bullard Creek Apartments – Tyler,
Logged detailed and thorough records of maintenance performed.
Monitored and maintained heating, ventilation and cooling systems.
sales associate/key holder, 07/2014
to 05/2015 Dollar General – Tyler,
Earned management trust by serving as key holder, responsibly opening and closing store.
Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Handled all customer relations issues in a gracious manner and in accordance with company policies.
Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
office assistant, 08/2013
to 03/2014 Royal Neches Apartment – Tyler,
Managed office supplies, vendors, organization and upkeep.
Directed guests and routed deliveries and courier services.
Answered and managed incoming and outgoing calls while recording accurate messages.
Strong Problem Solver
Microsoft Office Proficiency
Dedicated Team Player
Excellent Customer Service
to 06/2014 ICC Port Neches – Port Neches,
Created and submitted delivery and DOT logs.
Drove company truck for local and intra-state pick-ups and deliveries.
Completed on-time deliveries by choosing the best and most efficient routes.
Loaded truck and properly secured items to prevent damage during transportation.
Contacted customers prior to delivery to confirm and coordinate delivery times.
Incident-Free Driving Record
Customer-Oriented Strong Communicator
Medical assistant/Medical receptionist, 01/2009
to 02/2012 Women's Center of Beaumont – Beaumont,
Performed monthly inventory and maintained office and medical supply counts.
Assessed patients and documented their medical histories.
Interviewed patients to obtain medical information, weight and height measurements and vital signs.
Prepared Patient Rooms
Medical Terminology Knowledge
Located, checked in and pulled medical records for appointments and incomplete patient charts.
Medical Assistant, 03/2001
to 04/2008 Southeast Texas OB/GYN – Beaumont,
Prepared Patient Rooms
Maintained accurate records of patient care, condition, progress and concerns.
Responded appropriately to the physical, emotional and developmental needs of patients.
Monitored vital signs, such as blood pressure and pulse.
Obtained information about clients' medical history, drug history, complaints and allergies.
Maintained a clean, healthy and safe environment.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Associate of Applied Science: Criminal Justice,
2012 Kaplan College - Beaumont,