LiveCareer-Resume

retail sales associate resume example with 3+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Knowledgeable and dedicated customer service professional. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Skills
  • Sales and Promotions
  • Strong Communication and Interpersonal Skills
  • Engaging with Diverse Customers
  • Safety and Cleanliness Standards
  • Adaptable and Flexible
  • Attention to Detail
  • Merchandise Receiving and Handling
  • Loss Prevention
  • Goal-Driven
  • Dispute Mediation
  • Team Leadership
Education
Winter Springs High School Winter Springs, FL Expected in 05/2016 High School Diploma : - GPA :
Professional Experience
Imobile - Retail Sales Associate
Salem, VA, 11/2021 - 02/2022
  • Greeted customers and helped with product questions, selections and purchases.
  • Helped customers complete purchases, locate items and join reward programs.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Answered questions about store policies and addressed customer concerns.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Issued receipts and processed refunds, credits or exchanges.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Supported loss prevention goals by monitoring shopper behavior.
Exos - Camp Counselor
Las Vegas, NV, 06/2021 - 08/2021
  • Worked with children of varying age, interest, skill and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
  • Implemented recreational activities to promote campers' physical health and encourage teamwork skills development.
  • Followed established emergency procedures to enable best possible resolution of incidents.
  • Kept accurate records on participants' activity attendance, disciplinary actions and medication usage to improve camper documentation.
  • Supervised groups of children in log cabins for sleepaway camp.
  • Coordinated, implemented and evaluated leadership program and related activities to promote beneficial camper outcomes.
  • Taught campers outdoor-focused skills such as kayaking and rappelling to increase campers' self-reliance and confidence.
  • Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
  • Provided clear instruction to activity and program participants to deliver fun and safety.
  • Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
  • Kept athletic and games equipment and facilities organized and maintained.
U.S. Army Active Duty - Military Police
City, STATE, 01/2017 - 07/2020
  • Patrolled base facilities and housing areas to deter crime, monitor activities and provide force protection.
  • Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles and verifying deliveries prior to entrance to secure areas.
  • Secured restricted areas and enforced limited access for civilians and military members in order to provide force protection and property security.
  • Performed as fire team member during situational training exercises and infantry dismounted battle drills.
  • Maintained 100% accountability of assigned equipment worth more than $1 million.
  • Investigated security issues involving domestic violence, assault and theft occurring on base among active military members.
  • Maintained security of local areas and performed route clearance for visiting high-ranking officials.
  • Gathered evidence, processed crime scenes and questioned witnesses and suspects.
  • Monitored gate activities, controlled traffic and responded to emergencies on base.
  • Provided emergency response security, eliminating hazards and potential dangers.
  • Searched vehicles, buildings, and homes for evidence of stolen property.
  • Authored daily activity, incident and irregularity reports.
  • Employed negotiation techniques to diffuse hostile situations.
  • Mitigated risk, providing immediate emergency response security.
  • Gathered preliminary investigation information as first responder to crimes on base.
  • Implemented established protocols, upholding all safety standards through project completion.
  • Implemented emergency issue resolutions to save time and maintain efficiency in response to diverse issues.

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Resume Overview

School Attended

  • Winter Springs High School

Job Titles Held:

  • Retail Sales Associate
  • Camp Counselor
  • Military Police

Degrees

  • High School Diploma

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