GOALS: To achieve management level position in Universal Studios. After working in Universal Studios for almost five years I knew to move up I would need manager experience. Working in community association has given me the manager experience after managing fourteen communities. The knowledge I carried during my time at Universal was invaluable to my team I always wanted to be sure the team could answer any question a guest had. From the closest bathroom to the theme of the area and hidden items and history. I always hoped to instill that knowledge in my trainees as well so even should they go elsewhere in the park the knowledge went with them to be ever more helpful to the guest and grant them peace of mind to just enjoy themselves relax.
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