Knowledgeable individual with friendly disposition and desire to work hard. Known for having outstanding work ethic. Reliable, highly organized, proactive and punctual with team-oriented mentality. Able to make customers feel welcomed, listens to needs and promote merchandise with practiced care and attention to individual needs. Proficient in general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal.
Skills
Customer Service
Detail Oriented
Problem-solving skills
Retail Sales
Teamwork
Excellent work ethic
Responsible
Critical thinking
Education
Delta College Of Arts & TechnologyBaton Rouge, LAExpected in 05/2022 – –Associate of Arts:Graphic Design - GPA:
St. Amant High SchoolSaint Amant, LAExpected in 05/2016 – –High School Diploma: - GPA:
Displayed merchandise by arranging in appealing and orderly way to boost sales.
Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
Assisted customers with locating and choosing merchandise.
Used POS system to process sales, returns, online orders and gift card activations.
Increased sales by offering advice on purchases and promoting additional products.
Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
Folded and arranged shirt merchandise in attractive displays to drive sales.
Inspected merchandise for quality and arranged proper display location on floor.
Answered product questions with up-to-date knowledge of sales and store promotions.
Helped customers manage large purchases by collecting items from shelves and storage locations.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Maintained clean personal appearance, modeled store's outfits when working clothing department settings.
Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
Assisted customers with prompt and polite support in-person and via telephone.
Fielded questions and solved problems by informing customers of current promotions and store policies.
Issued receipts and processed refunds, credits, or exchanges.
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
Maintained clean sales floor and straightened and faced merchandise.
Assisted customers by answering questions and fulfilling requests.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
Demonstrated items to customers and created customer awareness, interest and sales.
Approached browsing customers to initiate conversations to determine buying preferences.
Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
Used consultative sales approach to understand customer needs and recommend relevant offerings.
Micro Center - Fabrics and Crafts Associate/Floor Sales Associate Baltimore, MD, 01/2017 - 06/2017
Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
Cleaning Hard worker Teamwork Organization Problem-solving skills Cash Register Operation Retail Sales Great Listener Detail Oriented Product Restocking/Location Customer Service/Care Flexible Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
Fielded questions and solved problems by informing customers of current promotions and store policies.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Approached browsing customers to initiate conversations to determine buying preferences.
Educated customers on promotions to enhance sales.
Prepared merchandise for sales floor by pricing or tagging.
Maintained fabric table and designated isles clean and organized for customers to find merchandise better.
Supported efficient and timely replenishment of sales floor merchandise.
Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
Maintained clean sales floor and straightened and faced merchandise.
Answered questions about store policies and concerns to support positive customer experiences.
Answered customer questions regarding merchandise and pricing.
Assisted customers by answering questions and fulfilling requests.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
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School Attended
Delta College Of Arts & Technology
St. Amant High School
Job Titles Held:
Retail Sales Associate Cashier
Fabrics and Crafts Associate/Floor Sales Associate
