LiveCareer-Resume

retail sales associate cashier resume example with 2+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Objectives My goal is to seek employment with a company that I can help grow, while I continue to broaden my knowledge of day-to-day operations by utilizing my skills in time management, priority tasks, customer relations, and product knowledge. I have very strong work ethics and the ability to work well with others. Hardworking Customer Service Representative with 6+ years of experience working with product and bringing service to the people. Trained in project and time management with extensive knowledge of customer care proven multitasking abilities and life skills. Committed to maintaining professional relationships with clients to increase profitability and drive business results. Polite and professional worker successful in applying strong communication and problem resolution skills to each customer issue. Solid history of surpassing productivity and quality targets in high-volume settings. Skillful in building long-lasting, loyal customer relationships. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Ambitious man with 8+ years of hands-on experience verifying transaction information, obtaining payment authorizations and scheduling and preparing disbursements. First-rate expert at customer communication, data entry, taking calls and organization. Diligent and meticulous professional commended for quickly and accurately learning new procedures.

Skills
  • Conflict Resolution
  • Creativity
  • Decision Making
  • Leadership
  • Teamwork
  • Time Management
  • Cash register operations
  • Credit card processing
  • Bagging and packaging
  • Refunds and exchanges
  • Customer assistance
  • Payment collection
  • Identification checks
  • Point of sale knowledge
  • Stocking and replenishing
  • Written and verbal communication
  • Coupons and gift cards
  • Cash register systems
  • Inventorying products
  • Receipt and refund issuance
  • Purchase assistance
  • Product restocking
  • Product knowledge
  • Point-of-sale system operation
  • Product and service sales
  • Question responses
  • Maintaining store appearance
  • Customer Relations
  • Time management skills
  • Cleanliness
  • Friendly demeanor
  • Cash register skills
  • Cash Handling
  • Multi-tasking ability
  • Cleaning and sanitizing
  • Price changes
  • Payment accepting
  • Payments posting
  • Request prioritization
  • Payment Processing
  • Basic math skills
  • Adaptability
  • Good telephone etiquette
  • Store merchandise stocking
  • Shelf-cleaning
  • Guest inquiries
  • Money handling
  • Cash balancing
  • Sales expertise
  • Bagging assistance
  • Order taking
  • Order monitoring
  • Refund handling
  • Security monitoring
  • Retail merchandising
  • Checkout consistency
  • Exemplary communication
  • Heavy lifting
  • Customer direction
  • Check cashing
  • Spirit, wine and beer expertise
  • Merchandising familiarity
  • Drawer management
  • POS systems
  • PoS systems operation
  • Quality control
  • Food assembly
  • Safe food handling
  • Safe food handling
  • Menu memorization
  • ServSafe
  • Creative problem solving
  • Good listening skills
  • Complaint resolution
  • Multi-line phone talent
  • Administrative support
  • Professional telephone demeanor
  • Strategic sales knowledge
  • Strategic sales knowledge
  • Service standard compliance
  • Money handling abilities
  • Shipping procedures understanding
  • Key holder experience
  • Key holder experience
  • Documentation and reporting
  • Service recommendations
  • Conflict resolution
  • Call center operations
  • Written and oral communication
  • Microsoft Office
  • Order fulfillment
  • Report preparation
  • Staff education and training
  • Training development aptitude
  • Retail store support
  • Customer Service
  • Call decisioning
  • Reporting capabilities
  • Problem Resolution
  • Network Development / Operations
  • Processes and procedures
  • Strategic Planning
  • Team Leadership & Development
  • Client Relationships
  • Team Leadership
  • Guest seating arrangements
  • Store opening and closing
  • Communications
  • Relationship Development
  • MS Office
  • Team Building
  • Operational Improvement
  • Regulatory Compliance
  • Supervision
  • Business Operations
  • Project Organization
  • First Aid/CPR
  • Customer and client relations
  • Office administration
  • Security awareness
  • Sorting and labeling
  • Professional demeanor
  • Scheduling
  • Multi-line Telephone Systems
  • Product and service sales
  • Plates presentation
  • Safe food handling
  • Food preparation
  • Technical support
  • Troubleshooting skills
  • Troubleshooting skills
  • Operations monitoring
  • Technical knowledge
  • Negotiation
  • Effective leader
  • Relationship building
  • Business growth
  • Business growth
  • Revenue Generation
  • Service Agreements
  • Account servicing
  • Product promotions
  • Lead prospecting
  • Account development
  • Order processing
  • Marketing understanding
  • Network development
  • Scheduling understanding
  • Bookkeeping
  • Strategic Planning
  • Corporate Communications
  • Corporate Communications
  • Client communication
  • Public and Media Relations
  • Inbound Customer Service
  • Billing coordination
  • First Call resolution
  • Expense reporting
  • Sorting and labeling
  • Team collaboration
  • Data Entry
  • Performance improvement
  • Performance improvement
  • Filing and data archiving
  • Multi-line phone proficiency
  • Organization and planning
  • Hazardous chemical training
  • Ceiling fans
  • Residential cleaning
  • Cleaning techniques
  • Window cleaning
  • Window cleaning
  • Ordering cleaning supplies
  • Dusting furniture
  • Mopping and sweeping
  • Cleaning bathrooms
  • Sorting and washing laundry
  • Quality control guidelines
  • Care of fine art
  • Asbestos training
  • Floor scrubber machines
  • Housekeeping
  • Reporting and documentation
  • Vacuuming
  • Vacuuming and sweeping
  • Hospitality specialist
  • Arranging towels
  • Well-being understanding
  • Clean driving record
  • Goal Setting
  • Lesson Planning
  • Skill building
  • Social media
  • Creative writing
  • Grammar usage
  • Editing
  • Technical writing
  • Research
  • Self-publishing experience
  • Networking skills
  • Formatting abilities
  • Mixing skills
  • Original songwriter
  • Comprehensive knowledge of harmony
  • Harmonizing
  • Broad rhythmic range
  • Vibrato
  • Meeting schedules
  • Improvising
  • Music writing
  • Dedicated
  • Studio recording experience
  • Arranging music
  • Arranging music
  • Field trip planning
  • Learning assessments
  • Citizenship promotion
  • Microsoft Office Suite
  • Child development
  • Event organization
  • Behavioral improvements
  • Activity Planning
  • Safety awareness
  • Standardized tests
  • Allergy awareness
  • Answering calls
  • Operations support
  • Telephone etiquette
  • Client relations strength
  • Public Speaking
  • Administrative tasks
  • Fundraising
  • Written and verbal communication
  • Community Relations
  • Image archiving understanding
  • Hive propagation
  • System monitoring
  • Technical analysis
  • Security updates
  • Hardware and software installation
  • Network development and administration
  • Bug reports
  • Operating systems
  • Backup Procedures
  • Speechwriting and messaging
  • Advertising and marketing
  • Strategy implementation
  • Organization
  • Appointment Scheduling
  • Investigation skills
  • Hand and power tool operation
  • Preventive and reparative maintenance
  • Construction knowledge
  • Safety and compliance
  • Daily living support
  • Skill Development
  • Continuing education
  • Curriculum Development
  • Process Improvement
  • Emergency Management
  • Emerging threat detection
  • Vulnerability and risk assessment
  • Personable and friendly communications
  • Friendly and professional communications
  • Friendly and personable
  • Friendly and personable
  • Outgoing and friendly
  • Friendly and likeable
  • Enthusiastic and friendly
  • Merchandising expertise
  • Reports and documents
  • Product upselling
  • Professional telephone demeanor
  • Strategic sales knowledge
  • POS systems expert
Work History
06/2017 to 08/2017 Retail Sales Associate Cashier Gpm Investments | Idabel, OK,
  • Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Stayed current on available products, store promotions and customer service policies to better shoppers.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Loaded packages onto pallets and into staging areas as directed.
  • Performed general support clean-up duties and maintained clean work area by using high-pressure water systems, backhoes and skid-steers.
  • Lifted and slid packages weighing up 80 pounds on conveyor belts to transport items.
  • Maintained organized work area by storing equipment safely and properly.
  • Interpreted hand signals and listened for verbal instruction to determine where materials were to be placed.
  • Assisted other team members in navigating large loads.
  • Installed protective devices to prevent shifting or damage to items being transferred, including braces, padding and strapping.
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Folded and arranged clothing merchandise in attractive displays to drive sales.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Worked with diligence to regularly meet or exceed special targets, including credit card applications, special donations and specific product promotions.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Liaised with lighting and production team to resolve any issues related to camera, video, audio recording and lighting.
05/2016 to 11/2017 Stock Associate John Varvatos Enterprises, Inc. | Las Vegas, NV,
  • Communication
  • Ability to Work Under Pressure
  • Decision Making
  • Time Management
  • Self-motivation
  • Conflict Resolution
  • Leadership
  • Adaptability
  • Teamwork
  • Creativity
  • Loaded and unloaded items to move between storage shelves and vehicles
  • Transported freight materials from storage to production areas
  • Strictly followed safety and quality protocols to protect workers and prevent damage to goods
  • Organized and stacked various materials, including Heavy Boxes and a lot of goods
  • Loaded and unloaded goods from warehouse to trucks for shipping or storage
  • Worked closely with teammates to coordinate tasks and support safety
  • Adhered to safe operating procedures, protecting personnel and assets while completing mining projects according to specifications
  • Recognized and independently corrected hazards and unsafe actions and conditions
  • Resolved conflicts and negotiated mutually beneficial agreements between parties
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays
  • Changed sales floor signs to show current pricing and support product promotions
  • Helped customers locate desired items and transfer oversized items to vehicles
  • Accurately recorded number of units handled and moved daily on production sheet
03/2017 to 12/2017 Server Stafford Healthcare | Kent, WA,
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Prepared beverages and filled food orders for customers.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Bussed and reset 6 tables per shift, working efficiently to keep dining room and work areas clean.
  • Bussed and reset tables per shift, working efficiently to keep dining room and work areas clean.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Greeted and maintained relationships with regular customers.
  • Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
  • Promoted efficiency by removing empty dishes, glassware and silverware to shorten bussing times.
  • Greeted incoming guests and managed accurate seating based on customer desires and server loads.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Organized and replenished supplies at food stations to optimize team performance.
  • Completed efficient table resets by wiping down surfaces and refilling condiments.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
  • Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
  • Backed up hosts by greeting guests, assigning tables and escorting to seats.
  • Kept server areas clean and stocked during service hours to increase efficiency while serving tables.
  • Took orders and delivered food items to residents in main dining room.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Checked in with customers and specific dietary needs while refilling waters and clearing plates.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Accepted and documented table reservations.
  • Maximized customer and worker safety by updating emergency protocols.
  • Checked on needs of each table and retrieved additional items.
  • Maintained excellent standards of service by closely monitoring diner safety and meeting customer needs.
02/2018 to 12/2018 Cashier Fredbeans | Flemington, NJ,
  • Restocked, arranged and organized merchandise in front lanes to drive product sales
  • Reviewed and resolved differences between accounting information and cash drawer
  • Counted cash in register drawer at beginning and end of shift
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers
  • Checked prices for customers and processed items sold by scanning barcodes
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
  • Used cash registers and POS systems to request and record customer orders and compute bills
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
  • Assisted customers with special services, account updates and promotional options
  • Assisted customers by answering questions and fulfilling requests
  • Requested official identification for tobacco purchases and verified details, consistently meeting strict legal standards of underage sales
  • Maintained effective team member communication
  • Assisted maintenance team with organizing and cleaning warehouse, stockroom and store near shift close
  • Maintained fitness in order to move merchandise efficiently and safely
  • Helped customers locate desired items and transfer oversized items to vehicles
  • Kept business operations moving smoothly by drafting sales reports, coordinating staff schedules and managing opening and closing procedures
  • Oversaw store operations by counting cash drawers, reviewing equipment management and providing leadership
  • Performed as integral staff member in streamlining opening and closing procedures
Education
Expected in 05/2016 HIGH SCHOOL DIPLOMA | MOUNT VIEW HIGH SCHOOL, Welch, WV, GPA:

GPA: 4.0

  • Graduated with 4.0 GPA

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Resume Overview

School Attended

  • MOUNT VIEW HIGH SCHOOL

Job Titles Held:

  • Retail Sales Associate Cashier
  • Stock Associate
  • Server
  • Cashier

Degrees

  • HIGH SCHOOL DIPLOMA

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