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Retail Sales Associate Cashier Resume Example

Resume Score: 80%

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Emma
Prince
Professional Summary

Cheerful Busser/Server always ready to help team members by taking on additional tasks. Skilled at making customers feel welcome and answering any concerns. Efficiently maintain all service standards and follow safe service regulations. Offering 3 years of experience in restaurant settings.

Skills
  • Menu Memorization
  • High-Volume Dining
  • Food Preparation and Safety
  • Order Delivery Practices
  • Point of Sale Knowledge
  • Table Setting Knowledge
  • To-Go Order Preparation
  • Guest Seating Arrangements
  • Food Tray Carrying
  • Communication skills
  • Cash handling expert
  • Food running
  • Cash handling
  • Dining area cleanliness
  • Customer service
  • Organization
  • Time management
  • Strategic planning
Education
Penn Foster CollegeScottsdale, AZExpected in 09/2020High School Diploma
Work History
Big 5 Sporting Goods Corp.- Retail Sales Associate Cashier
Warrenton, OR09/2019 - 11/2019
  • Listened to customer needs and desires to identify and recommend optimal products
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Stocked merchandise each Monday, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
  • Assisted customers with signing up for store loyalty programs and provided details about key benefits.
  • Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Maintained organized checkout area and swept floors and emptied trash cans.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Checked prices for customers and processed items sold by scanning barcodes.
Pig 'n Pancake- Busser/Food Server
Astoria, OR09/2018 - 01/2019
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
  • Developed excellent relationships with managers and fellow team members to ensure success, build professional relationships and support positive work environment.
  • Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Improved customer satisfaction rates by answering customers' questions and resolving issues efficiently.
  • Provided smooth and timely service to customers by providing additional silverware, extra napkins and cleaning spills.
  • Resolved and escalated customer issues quickly to uphold strong customer relations standards.
  • Monitored dining room inventory and replenished as necessary.
  • Engaged in suggestive selling and other sales techniques.
  • Provided attentive service and proactively assessed guest needs.
  • Assisted cashiers with processing customer payments and documenting orders.
  • Assisted wait staff with timely food delivery and guest requests.
  • Assisted customers with carry-out service.
  • Greeted customers and answered any questions.
  • Monitored temperature of cases, shelves and storage areas and reported failures to manager.
  • Ensured exceptional guest experiences through attentive service.
Mo'S Restaurant- Hostess
Astoria, OR05/2018 - 09/2018
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Monitored seating area and checked restrooms every 30 mintues to keep spotless.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Took information about guests' party size, led to seating, offered menus andchairs.
  • Collaborated with kitchen to inform customers of wait times and answer questions about food.
  • Documented reservations, alerted servers and managers of large groups and prepared seating.
  • Informed servers of newly seated parties for speedy service.
  • Assisted managers with quickly resolving service- and food-related issues.
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Resume Overview

Companies Worked For:

  • Big 5 Sporting Goods Corp.
  • Pig 'n Pancake
  • Mo'S Restaurant

School Attended

  • Penn Foster College

Job Titles Held:

  • Retail Sales Associate Cashier
  • Busser/Food Server
  • Hostess

Degrees

  • High School Diploma

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