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Retail Sales Associate Resume Example

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RETAIL SALES ASSOCIATE
Professional Summary
Proficient Sales Associate with 9 plus years in retail environment.  Friendly, motivated, and outgoing people person. Confident, resourceful nature with great communication skills. Skilled at determining customer service needs and exceeding sales goals on a consistent basis.
Skills

  • Exceptional customer service  
  • People-oriented
  • Sales experience
  • Goal-oriented
  • Cash handling and management
  • Collaborative team player
  • Active listening skills

  • Multilingual in Arabic
  • Customer service focus
  • Multi-tasking strength
  • High energy
  • Detail oriented
  • Savvy relationship-builder
Work History
Retail Sales Associate , 04/2007 to 06/2009
 Swarovski – Toledo, Ohio
  •  Open and close cash register, perform task such as counting money, seperating charge slips, vouchers, blancing cash drawers and making deposits. 
  • Maintained knowledge of current sales, promotions and store merchandise.
  • Prioritized helping customers find desired items over completing other routine tasks in the store.
  • Managed client book for Crystal Society Members by making outbound calls to alert customers of upcoming sales and promotions to increase likelihood of repeat sales.
  • Maintained and established merchandising standards, including window, sales floor and promotional displays.
Beauty sales leader , 05/2009 to 01/2011
 Victorias Secret – Toledo, OH
  • Greeted and educated customers on the brand to incite excitement about the company's mission and products.
  • Helped customers with questions, problems and complaints in person or via telephone.
  • Demonstrated use and care of merchandise.
  • Shared best practices for sales and customer service with other team members to help improve the store's efficiency. 
  • Trained and served as a peer coach for new sales associates
  • Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
Sales Associate/Key Holder , 02/2011 to 07/2014
 La Casa Cigar Lounge – Toledo, OH
  • Examined merchandise to verify that it was correctly priced and displayed.
  • Completed profit and loss performance reports.
  • Trained and developed new associates on POS system and key sales tactics.
  • Conducted store inventories once per quarter.
  • Worked with the management team to implement proper division of responsibilities with customers in a sincere and friendly manner.
  • Recommended merchandise to customers based on their needs and preferences.
Education
High School Diploma: 2004
 Bedford Highschool - Monroe, Michigan
Associate of Science: psychology , Owens Community Collage - Toledo, Ohio
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Resume Overview

Companies Worked For:

  • Swarovski
  • Victorias Secret
  • La Casa Cigar Lounge

School Attended

  • Bedford Highschool
  • Owens Community Collage

Job Titles Held:

  • Retail Sales Associate
  • Beauty sales leader
  • Sales Associate/Key Holder

Degrees

  • High School Diploma : 2004
    Associate of Science : psychology ,

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