retail sales associate resume example with 3+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.

I catch onto routine very well and I am able to jobs the way they are asked of me.

I stay on task very easly.

I can work great with co workers and also I am able to work alone if that is what is needed.

I am not scared to ask for help when I need it.

  • Payment Processing
  • Time Management
  • Returns and Exchanges
  • Energy and Physical Stamina
  • Problem-Solving
  • Customer Service
  • Merchandise Receiving and Handling
  • Building Customer Loyalty
  • Merchandising and Display
  • Self-Checkout Assistance
  • Strong Communication and Interpersonal Skills
  • Engaging with Diverse Customers
  • Store Opening and Closing
  • Stockroom Upkeep
  • Flexible Hours
  • Excellent Written and Verbal Communication
  • Merchandising
  • Cash Handling
  • Attention to Detail
  • Building Customer Relationships and Loyalty
  • Teamwork and Collaboration
  • Flexible Schedule
  • Available Nights, Weekends and Holidays
  • Ability to Lift 40 pounds
  • Verbal and Written Communication
12/2021 to Current Retail Sales Associate Plow And Hearth, Llc | Winston Salem, NC,
  • Helped customers by answering questions and locating merchandise.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Calculated pricing, applied discounts and collected payments to process transactions.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Communicated with customers about [Product or Service] offerings, including policies, restrictions and refund policies.
  • Maintained visually appealing and effective displays for entire store to drive sustained revenue and move target products.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Escorted customers to products and pointed out complementary items to boost store sales.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Recommended merchandise to customers based on needs and preferences.
05/2020 to 07/2021 Cashier Firehouse Subs | Reservoir Ridge, MD,
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Collected payments and provided accurate change.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wrapped items and carefully bagged purchases to prevent merchandise breakage.
  • Processed sales transactions to prevent long customer wait times.
  • Worked closely with front-end staff to assist customers.
  • Discounted purchases by scanning and redeeming coupons.
01/2018 to 01/2020 Housekeeping Room Attendant Brasada | Powell Butte, OR,
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Coached new housekeeping personnel by demonstrating approved cleaning procedures.
  • Cleaned customer laundry according to care instructions for specific garments and articles of clothing.
  • Monitored safe usage of chemical cleaners to prevent inhalation, spillage and chemical burns.
  • Furnished guests with clean linens and supplied rooms with toiletries.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Maintained lobbies, guest rooms and halls, keeping safe environment for patrons.
  • Removed soiled linens and articles from rooms and delivered to laundry area.
  • Conducted inventory of linens, cleaning supplies and toiletries and restocked housekeeping carts and storage closets.
  • Polished and sanitized floors, counters, bathtubs and window sills.
  • Removed trash from rooms and replaced liners to wastebaskets.
  • Mapped out daily cleaning work assignments by assessing vacant room roster.
  • Inspected each room for cleanliness, utilizing checklist to meet company standards.
  • Checked bathrooms, restocking towels, rugs and toiletries before guest check-in.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Made sure the residents had there own personal clothing by making sure we had a very organized laundry routine.
Education and Training
Expected in 05/2010 to to GED | Raton High School, Raton, NM GPA:

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Resume Overview

School Attended

  • Raton High School

Job Titles Held:

  • Retail Sales Associate
  • Cashier
  • Housekeeping Room Attendant


  • GED

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