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Retail Sales Associate Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Seasoned sales associate that is motivated to boost sales and provide an overall good experience for the customer. Dedicated not only to being professional in the work force, but dedicated to furthering my education as well.

Skills
  • Product promotions
  • Sales expertise
  • Store opening and closing
  • Product and Service Sales
  • Accurate Money Handling
  • Cash Handling
  • Cleaning
  • Cash Register Operation
  • Product Knowledge
  • Product Location
  • Customer Service
  • Responsible
  • Multitasking abilities
  • Adaptability
  • Basic math
Education
Tennessee Technological University Cookeville, TN Expected in 05/2022 : Elementary Education - GPA :
  • Continuing education in Elementary Education K-5.
  • Dean's List Fall 2020 and Spring 2021.
  • Received Tech Transfer Pride Scholarship.
Motlow State Community College Tullahoma, TN Expected in 05/2020 Associate of Science : Elementary Education - GPA :
  • Received Institutional Honors (Magna Cum Laude)
  • Completed 60+ hours of coursework while maintaining a 3.5+ GPA.
  • Dean's List Fall 2018 and Fall 2019.
Cannon County High School Woodbury, TN Expected in 05/2018 High School Diploma : - GPA :
  • Elected Captain of Cannon County Softball Team.
  • Received Motlow State Community College Scholarship
Work History
Dash In - Retail Sales Associate
Dunkirk, MD, 06/2021 - Current
  • Helped customers complete purchases, locate items and join reward programs.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Issued receipts and processed refunds, credits or exchanges.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Greeted customers and helped with product questions, selections and purchases.
Westside Elementary - School Program Aide
City, STATE, 12/2020 - 05/2021
  • Cleaned, organized and restocked classrooms for upcoming classes.
  • Arranged and organized classroom desks, chairs and supplies.
  • Enforced rules and instructions to maintain discipline.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Developed and maintained courteous and effective working relationships.
  • Prepared materials for class activities and art projects.
  • Administered feedback to students using positive reinforcement techniques to encourage and build confidence.
Quick Shop Market - Customer Service Cashier/Cooking Assistant
City, STATE, 03/2019 - 04/2020
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Handled approximately daily credit and cash transactions for customers with accuracy and speed.
  • Counted money in drawers at beginning and end of each shift.
  • Maintained reports of transactions and greeted customers when entering and leaving establishment.
  • Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
  • Operated cash register to record all transactions accurately and efficiently.
  • Performed cash, card and check transactions to complete customer purchases.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Built trustful relationships with customers to encourage return visits.
  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Rotated stock and conducted inventory of food items and supplies to determine purchase needs.
  • Distributed food during busy peak periods to drive customer satisfaction.
53 Market - Gas Station Cashier/Cook
City, STATE, 02/2016 - 06/2018
  • Arrived on time and dressed professionally in clean company uniform.
  • Built trustful relationships with customers to encourage return visits.
  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Maintained clean and orderly work station.
  • Facilitated sales of services and goods.
  • Performed cash, card and check transactions to complete customer purchases.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Inspected freezer and refrigerator daily to check and maintain proper temperatures.
  • Accurately completed charge logs and batched credit card reports at day end.
  • Confirmed stock levels and expiration dates of merchandise.
Coaching

I volunteer as a softball and baseball coach in the summer and have for the past three summers. I enjoy working with children to assist them in learning a new skill or even helping them grow a skill they have some knowledge of. I also volunteered to coach basketball in the fall for two seasons. Teaching children a sport and teaching them how to love it and become better at it is rewarding for me.

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Resume Overview

School Attended
  • Tennessee Technological University
  • Motlow State Community College
  • Cannon County High School
Job Titles Held:
  • Retail Sales Associate
  • School Program Aide
  • Customer Service Cashier/Cooking Assistant
  • Gas Station Cashier/Cook
Degrees
  • Associate of Science
  • High School Diploma